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RJain29
Beginner
1,969 Views

Intel® Rapid Storage Technology (Intel® RST) RAID driver version 14.8.16.1063 is failing on windows 10.

I am using windows 10 (1903).Intel® Rapid Storage Technology (Intel® RST) RAID driver is failing on this platform. I got following error during checking the logs:-

2019:07:23 09:04:56:148:  Beginning transaction ID=1

2019:07:23 09:04:56:150:   Installing 'RST_x64.msi'

2019:07:23 09:04:56:151:  Checking if OS 10.0 SP0 is greater-equal than 10.0 SP0 

2019:07:23 09:04:56:153:  Windows 10 or above detected

2019:07:23 09:04:56:154:    Properties 'PRODUCTFOLDER="C:\Program Files\Intel\Intel(R) Rapid Storage Technology" REBOOT=ReallySuppress IIF_HASBATTERY=1 IIF_ISWIN10ORLATER=1 REINSTALLMODE=dmus ADDLOCAL=DriverFeature,ServiceFeature,UIFeature,TrayFeature,PinningFeature'

2019:07:23 09:04:56:156:    Setting MSI log file to 'IntelRST_MSI.log'. Verbosity level is 4096

2019:07:23 09:05:44:269:    Return code: 1603

2019:07:23 09:05:44:271: W  Aborting install

2019:07:23 09:05:44:429:  Transaction complete. Overall return code is 1603

2019:07:23 09:05:44:431:  Node is not valid. Failed to resolved error string from config file error: 1603

2019:07:23 09:05:44:433:  propertyId: 8095, serror: Fatal error during installation.

 errorCode: 1603

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6 Replies
Wanner_G_Intel
Moderator
1,321 Views

Hello RJain29,

 

Thank you for posting on this Intel Community.

 

This issue may occur if your computer does not meet the system requirements for Intel® RST version 14.8.16.1063.

 

To gather more information about your system, please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread.

 

1. Download the Intel® System Support Utility and save the application in your computer.

2. Open the application and click "Scan" to see system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".

3. Save the scan

 

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

RJain29
Beginner
1,321 Views

Please find the attachment. Let me know if anything else is required.

 

/Rohit

Wanner_G_Intel
Moderator
1,321 Views

Hello RJain29,

 

If you need further assistance, please let us know.

 

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

Wanner_G_Intel
Moderator
1,321 Views

Hello RJain29,

 

To address this issue, we recommend installing the Intel® RST driver provided by your Original Equipment Manufacturer (OEM) first since this driver was customized for your system.

 

Intel Rapid Storage Technology Driver Version 14.5.2.1088, A01

 

Note: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

 

Make sure the RAID controller was enabled in BIOS prior to installing the operating system.

 

Please let us know if this driver version fixes the installation problem.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Wanner_G_Intel
Moderator
1,321 Views

Hello RJain29,

 

If you need further assistance, please let us know.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Wanner_G_Intel
Moderator
1,321 Views

Hello RJain29,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

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