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After upgrading RST to version 14.6 (was something like 10.x) on Windows Server 2008 R2 I got this errors (in Russian), no running service and no GUI can be opened from tray icon anymore:
Имя журнала: Application
Источник: Application Error
Дата: 03.12.2015 11:19:58
Код события: 1000
Категория задачи:(100)
Уровень: Ошибка
Ключевые слова:Классический
Пользователь: Н/Д
Компьютер: ebook.ipk.local
Описание:
Имя сбойного приложения: IAStorDataMgrSvc.exe, версия: 14.6.0.1029, отметка времени: 0x55b5f9d3
Имя сбойного модуля: unknown, версия: 0.0.0.0, отметка времени 0x00000000
Код исключения: 0xc0000005
Смещение ошибки: 0x05694d15
Идентификатор сбойного процесса: 0x1d70
Время запуска сбойного приложения: 0x01d12da362b56e80
Путь сбойного приложения: C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
Путь сбойного модуля: unknown
Код отчета: a3aca020-9996-11e5-866d-50e5493e1399
Имя журнала: Application
Источник: .NET Runtime
Дата: 03.12.2015 11:19:56
Код события: 1026
Категория задачи:Отсутствует
Уровень: Ошибка
Ключевые слова:Классический
Пользователь: Н/Д
Компьютер: ebook.ipk.local
Описание:
Приложение: IAStorDataMgrSvc.exe
Версия платформы: v4.0.30319
Описание. Процесс был завершен из-за необработанного исключения.
Сведения об исключении: System.NullReferenceException
в IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
в IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
в IAStorDataMgr.EventRelay.b__0(System.Object)
в System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
в System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
в System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
в System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
в System.Threading.ThreadPoolWorkQueue.Dispatch()
в System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
Имя журнала: Application
Источник: PSI
Дата: 03.12.2015 11:19:53
Код события: 0
Категория задачи:Отсутствует
Уровень: Сведения
Ключевые слова:Классический
Пользователь: Н/Д
Компьютер: ebook.ipk.local
Описание:
System.ArgumentException: Элемент с тем же ключом уже был добавлен.
в System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
в System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
в System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value)
в PsiData.PsiDataSource.GetEndDeviceInfo(UInt32 hSsiSession, Dictionary`2 systemState, List`1 errorList)
в PsiData.PsiDataSource.Load(Dictionary`2& systemState, Boolean systemInfo)
в PSI.PsiSystemDataModel.LoadDriverData(Int32 updateId)
в PSI.PsiSystemDataModel.CreateStaticDataModel()
Stack Trace
в System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
в System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
в System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value)
в PsiData.PsiDataSource.GetEndDeviceInfo(UInt32 hSsiSession, Dictionary`2 systemState, List`1 errorList)
в PsiData.PsiDataSource.Load(Dictionary`2& systemState, Boolean systemInfo)
в PSI.PsiSystemDataModel.LoadDriverData(Int32 updateId)
в PSI.PsiSystemDataModel.CreateStaticDataModel()
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Hello raspopov,
Thank you for joining the Intel communities.
Could you please provide us with your motherboard model?
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Gigabyte GA-Z68A-D3H-B3.
Also I suspect incompatibility with some of Windows Updates was installed at same time. It's internal server without Internet access, so updates was installed manually as big pack.
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Hi raspopov,
After I have been doing some research, I can see that this s a compatibility problem because the motherboard you have is able to support Intel® Rapid Storage Technology version 12.8.0.1016 but based on Windows 7 and not Windows server 2008 R2.
You can see more information about you motherboard and operating system compatibility at:
http://www.gigabyte.com/products/product-page.aspx?pid=3856# driver http://www.gigabyte.com/products/product-page.aspx?pid=3856# driver
NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
Regards!
Ivan
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I don't think it's a compatibility issue, error clearly shows a .NET problem ("GetEndDeviceInfo" function gets two same named objects and tries to save its to the dictionary which requires unique keys).
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Have you tried contacting Gigabyte to see if they have something else to say about this issue?
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I tried downgrade to RST 12.8 with/or without HotFix (both files from GigaByte) with no success (exactly same error).
I will hope Intel developer can guide me what can be theoretically wrong with .NET on my server to produce such exceptions. I have installed .NET 4.6.1 on Windows Server 2008 R2 Standard (russian language pack).

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