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EJalo
Beginner
333 Views

Intel driver & support assistant offer older driver than I have

I have installed version 17.8.8.1072 (18.3.2020) and Support assistant offer version 17.8.0.1065 (9.3.2020).

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3 Replies
Alberto_Sykes
Employee
320 Views

EJalo, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Which Windows* version are you using?

Just to confirm, the driver offered by the Intel® Driver and Support assistant as an update is the Intel® Rapid Storage Technology driver?


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


Alberto_Sykes
Employee
304 Views

Hello EJalo, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


Alberto_Sykes
Employee
292 Views

Hello EJalo, Since I have not heard back from you, we are closing the case, but if you have any additional questions, just post a new thread.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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