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M2 SSD NVME (ssdpeknw 512G8)

Troll3
Beginner
703 Views

Dear All,

 

I ran into a problem on Asus VivoBook 15 (ssdpeknw 512G8), but I bought a separate license for Windows 10 Enterprise LTSC 2019 and now I can't install.

Tried to download drivers https://www.intel.ru/content/www/ru/ru/products/sku/149405/intel-ssd-660p-series-512gb-m-2-80mm-pcie... but the installer doesn't see them.

I was able to advance a step in the installation process using these drivers https://www.intel.com/content/www/us/en/download/19512/intel-rapid-storage-technology-driver-install...

 

But as soon as the system completes the installation and goes to reboot, I get an error (see attached screen)!

 

The operating system could not be loaded because a required file is missing or contains errors.

File: iaStorAfs.sys

Error code: 0xc0000098

 

Please help me to solve my problem.

 

Regards,

Sergey

0 Kudos
2 Replies
JosafathB_Intel
Moderator
678 Views

Hello, Troll3.


Thank you for contacting Intel® Memory and Storage support.


This issue is related to Intel® RST, and we will move your thread to the RST support community.


Thank you for your patience and understanding.


Best regards.


Jos B.

Intel® Customer Support Technician


AndrewG_Intel
Moderator
597 Views

Hello @Troll3

Thank you for posting on the Intel® communities.


Based on your contact information, we noticed that you are from Russia. Intel complies with all applicable trade regulations and sanctions in countries in which it operates. Based on recent sanctions from the US government, we are unable to provide the support requested.

Having said that, we will proceed to close this request from our side.


Best regards,

Andrew G.

Intel Customer Support Technician


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