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Make a backup of your data, NOW.
Doc
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Please elaborate the problem. I have not any external hard drive.
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The problem is that you may be at risk of a failing drive. If so, you should want to have a backup of your data, JUST IN CASE.
Doc
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And, since you have a laptop and have provided no real, usable information, you should go to the laptop manufacturer for assistance. They are responsible for your support, and warranty (if you have any).
If you were to provide information, try items like this:
- Processor model number
- Operating system, AND VERSION (like windows 10, 1903)
- Model number of the drive in question, and manufacturer
- Model number of your laptop.
Doc

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