Not recognizing a drivers

[SamedPerenda]

I bought a laptop (Asus 11th gen Intel i3) so, I tried to install Win 11 like normal but it doesn't recognise the storage. After some research, I learnt that it is because of the driver missing (Intel® Rapid Storage Technology). So, I tried to extract it but it could not work because ''The setup program ended prematurely''. My question is how to solve it? (I tried in cmd some codes and in services win installer)

[RahulC_Intel]

Hi Samed, we are routing this thread to the respective team. They will get back to you as soon as possible.

[IsaacQ_Intel]

Hello @SamedPerenda

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

In order to have a better understanding of your issue, please provide me with the following:

1.      What codes were attempted in the command prompt?

2.      Have you tried to reinstall the Intel® Rapid Storage Technology Driver Installation Software with Intel® Optane™ Memory (10th and 11th Gen Platforms)?

3.      SSU: Please download and scan your system using our tool, Intel® System Support Utility so we can help check your system info first. Once finished downloading, open the tool, click on scan 'Everything', click next, then save the system information to a .txt file. Please provide the .txt file.

This document will be necessary to check your entire system, in order to find possible errors or incompatibilities.

After we have collected all of this pertinent information, we will proceed with its assessment. We appreciate your cooperation in this matter.

Best regards,

Isaac Q. 

Intel Customer Support Technician

[IsaacQ_Intel]

Hello SamedPerenda

We hope you are doing fine.

Were you able to check the previous post?

Please provide us with the SSU, answer to our questions, and let us know if reinstalling the driver fixed the issue.

Let us know if you still need assistance. Otherwise, we will close the thread.

Best regards,

Isaac Q. 

Intel Customer Support Technician

[IsaacQ_Intel]

Hello SamedPerenda

We hope you are doing fine.

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Isaac Q.

Intel Customer Support Technician.