RAID0 - Abnormal Status Reported by Rapid Storage Technology UEFI Driver

[Jaro]

Hello,

I have the RAID0 built on 2 NVME disks. This RAID is for data only and does not contain any bootable partition.

It worked fine till the upgrade of my Intel Core CPU from 12th to 14th generation.

Afterwards, my system stopped booting due to blocked access to all NVME disks.

I had to disable the VMD setting in the BIOS and then updated the Intel RST to 20.1.0.5817 RSTVMD Driver. Then I enabled again VMD in the BIOS.

Right now Windows 11 system which is on a separate disk (none RAID), works fine.

But my partition for data which is hosted on the RAID0 volume is broken.

During booting the BIOS reports Abnormal Status Reported by Rapid Storage Technology UEFI Driver. In Windows, the Rapid Storage Technology application, in the “Manage” tab, reports missing one of my disks.

Both used Samsung 990 Pro NVME 4 TB disks are fine and are detected in the BIOS properly.

Unfortunately in the Intel RST application, one of the mounted disks is reported as unavailable.

But this missing disk is visible as a non-RAID member next to the RAID.

The problem is that I do not have the backup. I tried to restore my RAID0 to live, but the management application does not provide any option for that.

How do I force attaching my second NVME disk again to the broken RAID0 without losing the data of course?

I am pretty sure that the disks are untouched. Can I edit the RAID metadata somewhere to manually fix the problem?

Best regards,

Jaro

[RobbieR_Intel]

POSTBACK:

Hello Jaro,

Thank you for providing such detailed information about your setup and the steps you have taken so far. I understand how critical this data is to you and how frustrating it must be to face issues after upgrading your system. Your detailed observations abou the RAID0 behavior and the disk's status are invaluable in troubleshooting the problem.

Please answer the following questions:

Are there any SMART Errors?

When you initially set up the RAID0 array, did you use Intel RST for the motherboard's RAID configuration utility?

Are there any specific settings or metadata visible for the broken RAID in the Intel RST app?

Have you attempted any RAID recovery tools or software?

Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Jaro,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Jaro, 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Robbie R.

Intel Customer Support Technician