RST

[KansasBird]

When trying to install RST on Windows 11 Home, I get the message that the platform is unsupported . My Raid is 1 on 2  2T SSDs with with 32G of memory. The main board is about 10 years old. 

What is the message telling me?

[AlHill]

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

[JohnM_Intel]

Hello KansasBird,

Thank you for raising this concern via the Intel Community.

To better understand and investigate this issue further, I kindly request the following information so I can clearly visualize the situation and assist you effectively:

• A screenshot of the error message you are seeing.
• The SSU information requested by AlHill.
• When did this issue start happening?
• Have there been any recent changes to your system, either software or hardware?

Once I have the information above, I will be able to provide the appropriate steps to address your concern.

Regards,

John M.

Intel Customer Support Technician

[JohnM_Intel]

Hello KansasBird,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Regards,

John M.

Intel Customer Support Technician