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CFerr15
Beginner
1,360 Views

SATA_Array_0000 ERROR on Raid 5 after BIOS Update

Hi,

A couple of days ago I had a problem with my new Ram so Gigabyte support told me to Update my BIOS without any warning or specification. So I did it. After that, when I turned on my computer my raid 5 dissappeared and I lost my entire life data. In the BIOS I've changed an option so now I can see the disks in the Intel Rapid software but as you can see in the picture, the raid 5 still not working. Is there anything I can do to restore the RAID 5? Because I am really really upset and afraid. I hope we can find a solution.

My specs:

Windows 7 64bits

 

Gigabyte GA-x99-UD7 wifi

 

I7-5820k 3,6ghz

 

16 GSkill DDR4

 

Raid 5 of 4 WD 4teras 7200Rpm

 

Thank you very much for the help.

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2 Replies
idata
Community Manager
156 Views

Hello Lytos,

 

 

Thank you for contacting Intel Communities.

 

 

Seems that the BIOS update corrupted the RAID structure of the two drives that appear out of the RAID volume.

 

 

In this case, you may need to create the RAID 5 from scratch, my recommendation is to send the drives to a computer repair shop to see if they can retrieve the data you have on them.

 

 

Please don't hesitate in replying to this post in case you need further assistance.

 

 

Regards,

 

Juan Carlos
idata
Community Manager
156 Views

Hello Lytos,

 

 

I was reviewing this case and I was wondering if you need further assistance.

 

 

Please don't hesitate in replying to this post if you require additional information.

 

 

Regards,

 

Juan Carlos
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