SATA available disk: Removed.

[ajdmusngi]

I was trying to backup my internal HDD when my laptop froze and copying of files did not progress.  Given this, I ejected the  external hard drive then shut down my laptop.  After opening the laptop again, the HDD is missing in the Windows File Explorer then the Intel Rapid Storage Technology notification - "SATA available disk: Removed." and "SATA disk in Controller 0, Port 0:Det.. " popped up.

[DeividA_Intel]

Hello ajdmusngi, 

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your laptop.

In order to better assist you, please provide the following:  

1. What is the brand and model name of your laptop?

2. What is the operating system installed?

3. What is the RAID configuration used (RAID 0, RAID 1, etc)?

4. Is this issue recent? Did you have issues with the external drive before?

5. What is the brand and model name of the external drive?

6. Have you checked with the laptop manufacturer for a hardware inspection?

Regards,  

Deivid A. 

Intel Customer Support Technician 

[DeividA_Intel]

Hello ajdmusngi, 

After checking your thread, I would like to know if you need further assistance. 

If so, please let me know. 

Regards,  

Deivid A.  

Intel Customer Support Technician  

[DeividA_Intel]

Hello ajdmusngi,  

I was checking your thread and see that we have not heard back from you.  

I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 

Regards,  

Deivid A.  

Intel Customer Support Technician