Trouble in installing compatible RST driver

[Talha_Butt]

Hi there,
I was recently trying to install Windows 11 in my pc but It says that I don't have a driver to show the hardware where I need to install windows in the windows setup.
I find out that Rapid Storage technology driver is not installed in my system. Hence when I tried to install the compatible version. Still I was getting the same error and my driver was showing in the non compatible list instead of compatible ones.
What I need here is to know how to install a compatible RST driver for my system. Either I installed compatible driver for my 9th generation computer.

MY PC SPECS:
OS Name:  Microsoft Windows 11 Pro
Version:  10.0.22621 Build 22621
OS Manufacturer:  Microsoft Corporation
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: H310M D2VX SI 2.0
System Type:  x64-based PC
Processor: Intel(R) Core(TM) i5-9500 CPU @ 3.00GHz, 3000 Mhz, 6 Core(s), 6 Logical Processor(s)
BIOS Version/Date:  American Megatrends Inc. F15a, 18/08/2020
Embedded Controller Version:  255.255
BIOS Mode: UEFI

[DhannielM_Intel]

Hello Talha_Butt,

Thank you for posting in the community, to help you on this first let us check what Intel RST is installed on your system. To help you on this please following along this article that will help you identify the version of your RST. Please check on this article for the procedure: How to Check What Version of the Intel® Rapid Storage Technology (Intel® RST) Driver is Installed in the System. The please send a screenshot of what RST driver you have

Also, for further investigate please help me answer the following questions below:

1. What RAID are you using?
2. Have you set the Intel RST/RAID mode in the BIOS?
3. Can you share to me if you are using the driver from you motherboard manufacturer?

Best regards,

Dhanniel M.

Intel Customer Support Technician

[Talha_Butt]

Thankyou for your response @DhannielM_Intel . I don't have much knowledge about RST\RAID.

1. Can you guide me to find out what RAID am I using?
2. If my system bios support RST\RAID?
3. which specific driver are you asking about?

[DhannielM_Intel]

Hello Talha_Butt,

To assist you on this, please check on this article on How to Confirm If Intel® Rapid Storage Technology you can also check on this link to identify what RAID volume you have: https://www.intel.com/content/www/us/en/support/articles/000030046/technologies/intel-rapid-storage-technology-intel-rst.html

As for the finding the driver version you have on Intel Rapid Storage Technology (RST) your can follow this article about How to Check What Version of the Intel® Rapid Storage Technology (Intel® RST) Driver is Installed in the System. Additionally, to check if your motherboard is compatible for RST please contact your motherboard manufacturer for further information about this. Since you are using GIGABYTE, please follow this link for the Gigabyte Support.

Let me know if you require further assistance on this.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello Talha_Butt,

Let me know if you have the chance to look at the information that I have provided on my previous reply. At your earliest convenience please provide the answer to me so we can further investigate and resolve the issue. 

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello Talha_Butt,

Since I haven't heard back from you, I will be closing this thread. Though if you have other inquiries or further assistance, please submit a new post as this thread will no longer be monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician