Unknown Error Occurred While Running This Application

[RHatc]

Hi Everyone,

When I started my computer, I noticed my computer Intel Matrix Storage Manager was not running. When I try to start the Intel Rapid Storage Technology application from my Start menu, I receive the following error message.

An Unknown Error Occurred While Running This Application. If the problem persists, please restart your computer or try reinstalling the application.

I have restarted the computer a few times, but it did not start the application.

I used the Intel Rapid Storage application for Disk Mirroring RAID 1.

I'm assuming I need to reinstall the application.

What are your thoughts?

Thanks for any help you can give me.

Rich

[n_scott_pearson]

Did you upgrade to Windows 10? The Intel matrix Storage Manager is not supported on Windows 10 (in fact, any platform that supports the Intel Matrix Storage Manager is old enough that it isn't supported with Windows 10, period).

Hope this helps,

...S

[RHatc]

Hi Scott,

I upgraded to Windows 10 a few year ago and it been working great. Just a few day ago, I noticed my RAID was not working so I upgraded the driver and not i can't boot into windows 10.

Thanks

Richard

[RHatc]

Hi Scott,

After reading your post, I realized I installed the wrong software (Intel rapid storage technology software) and I should have installed the Intel matrix storage software.

Now I just need to know how to uninstall the Intel rapid storage technology software and reinstall the Intel matrix storage software.

Thank

Richard

[n_scott_pearson]

Hopefully, you can boot in safe mode and then uninstall the package.

...S

[RHatc]

I can't get into safe mode. I wish I could.

Thanks

[n_scott_pearson]

You can select to go into Safe Mode without loading drivers. Try that.

...S

[idata]

Hello rhatch,

Were you able to follow the steps provided by N. Scott Pearson?Please let us know if you need any further help. Wanner G.

[RHatc]

When I first turn on the computer, I hit F8 over and over but it won't go into to safe mode, all it does is the following.

Preparing automatic repair

Diagnosing your PC

Automatic Repair Couldn't repair your PC

Thanks

Richard

[idata]

Hello rhatch,

I sent you a private message. Wanner G.