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idata
Community Manager
1,360 Views

Updating RST + Drivers = Lockup on boot.

I just attempted to install the newest (3 December 2012 11.7.0.1013) RST package and the system freezes on boot.

I managed to squeak out of the lockup by running system repair/restore.

The system thinks it is booting off the 500GB and not the RAID array.

I switch out the 500gb from the boot lineup in BIOS and it refuses to boot at all.

How do I go about forcing the array to accept the MBR and boot like it should?hanged

Or should I do anything at all for it at all since it does run fine?

System Information

OS name: Microsoft Windows 7 Professional

OS version: 6.1.7601 Service Pack 1 7601

System name: TINKERTOY

System manufacturer: System manufacturer

System model: System Product Name

Processor: GenuineIntel Intel64 Family 6 Model 26 Stepping 4 2.668 GHz

BIOS: American Megatrends Inc., 2101

Intel® Rapid Storage Technology

Kit installed: 10.8.0.1003

User interface version: 10.8.0.1003

Language: English (United States)

Intel RAID controller: Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller

Number of SATA ports: 6

RAID option ROM version: 8.0.0.1038

Driver version: 10.8.0.1003

ISDI version: 10.8.0.1003

Device Information

Name: Array_0000

Size: 894 GB

Available space: 0 GB

Disk data cache: Enabled

Number of volumes: 1

Volume member: Volume0

Number of disks: 3

Array disk: WD-WMAV2W654478

Array disk: WD-WMAV21945109

Array disk: WD-WMAV21920258

Name: Volume0

Status: Normal

Type: RAID 5

Size: 596 GB

Data stripe size: 64 KB

Write-back cache: Enabled

System volume: Yes

Initialized: Yes

Verification errors found: 0

Blocks with media errors: 0

Physical sector size: 512 Bytes

Logical sector size: 512 Bytes

Parent array: Array_0000

Number of disks: 3

Array disk: WD-WMAV2W654478

Array disk: WD-WMAV21945109

Array disk: WD-WMAV21920258

Disk on port 0

Port location: Internal

Status: Normal

Type: Hard disk

Usage: Available

Size: 932 GB

Serial number: WD-WCAU45527480

Model: WDC WD10EADS-00L5B1

Firmware: 01.01A01

System disk: No

Password protected: No

Disk data cache: Enabled

Native command queuing: Yes

SATA transfer rate: 3 Gb/s

Physical sector size: 512 Bytes

Logical sector size: 512 Bytes

Disk on port 1

Port location: Internal

Status: Normal

Type: Hard disk

Usage: Array disk

Size: 298 GB

Serial number: WD-WMAV2W654478

Model: WDC WD3200AAJS-56M0A0

Firmware: 01.03E01

System disk: No

Password protected: No

Disk data cache: Enabled

Native command queuing: Yes

SATA transfer rate: 3 Gb/s

Physical sector size: 512 Bytes

Logical sector size: 512 Bytes

Disk on port 2

Port location: Internal

Status: Normal

Type: Hard disk

Usage: Array disk

Size: 298 GB

Serial number: WD-WMAV21945109

Model: WDC WD3200AAJS-65M0A0

Firmware: 01.03E01

System disk: No

Password protected: No

Disk data cache: Enabled

Native command queuing: Yes

SATA transfer rate: 3 Gb/s

Physical sector size: 512 Bytes

Logical sector size: 512 Bytes

Disk on port 4

Port location: Internal

Status: Normal

Type: Hard disk

Usage: Array disk

Size: 298 GB

Serial number: WD-WMAV21920258

Model: WDC WD3200AAJS-65M0A0

Firmware: 01.03E01

System disk: No

Password protected: No

Disk data cache: Enabled

Native command queuing: Yes

SATA transfer rate: 3 Gb/s

Physical sector size: 512 Bytes

Logical sector size: 512 Bytes

Disk on port 3

Port location: Internal

Status: Normal

Type: Hard disk

Usage: Unknown

Size: 0 GB

Serial number: K9GA29J0512

Model: HL-DT-ST BD-RE BH10LS30

Firmware: 1.00

System disk: No

Password protected: No

Disk data cache: Disabled

Native command queuing: No

SATA transfer rate: 1.5 Gb/s

Physical sector size: 0 Bytes

Logical sector size: 0 Bytes

Empty port

Port: 5

Port location: Internal

0 Kudos
4 Replies
idata
Community Manager
68 Views

I had problems with these drivers as well.

I think that your 500 gig drive might have some bios loader that lets your system continue. While it you should see about resolving this issue, I would not recommend doing so until Intel comes out with drivers that work better (I think 11.7 drivers are junk, and I don't want to deal with them any more).

idata
Community Manager
68 Views

Hi,

I have basically the same problem. After updating the driver Windows 7 freezes on boot.

Only chance is to use the Windows repair menu.

Just to let you know: In contrast to Nighthawke, I did not boot from the RAID device because I am using a seperate system hdd. However, the update still managed to freeze Windows boot.

Sadly, Intel seems not to be interested in this problem.

We need a solution!

idata
Community Manager
68 Views

I may have mistaken my assessment of my boot devices. I've checked where my MBR's reside, and oddly both drives report the partition in it on one application, the RAID array another.

Well, I have to assume the array has the current boot partition, I probably misconfigured the BIOS something fierce. This particular BIOS layout is designed for power users and can be tricky for the regular users.

Has anyone tried these drivers with a scratch installation?

RSant17
Beginner
68 Views

I have the same problem on Windows 8 x64 on an Alienware M18xR2 laptop.

I wasn't able to recover, refresh, or restore. I had to do a complete reinstall.

I really wish Intel would address what are obviously problematic drivers.

On another note, the Alienware drives from Dell are installed. I need the RST client software to migrate the OS that is on a single SSD to two RAID 0 SSDs. The OS was installed with RAID configured in the BIOS.

Is the RST client available separate from the drivers? Is there other software that works with the RST drivers?