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Hello MKawa17,
Thank you for posting on the Intel Communities.
If you are using Intel® Rapid Storage Technology (Intel® RST), you should be able to see any error occurred on the Intel® RST interface.
As well you can extract a system report for Intel® Rapid Storage Technology by following the steps on the following link:
https://www.intel.com/content/www/us/en/support/articles/000006351/technologies.html
Best Regards,
Abigail G
Intel Customer Support Technician
A Contingent Worker at Intel
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Thank you for your reply.
I want to check if there is a system log output in order to detect Raid errors on other systems. Isn't it output?
Also, please let me know if there are any logs other than system logs.
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Hello MKawa17,
To better understand your inquiry, I would like to know:
- By the event log you mean Windows* Event Viewer?
- Are you using Intel® RST? Or using a third-party software?
- Is this a laptop or a desktop?
It's worth mentioning that the Event Viewer is not going to show the RAID system errors after installing the Intel® RST.
Best Regards,
Abigail G
Intel Customer Support Technician
A Contingent Worker at Intel
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Thank you for your reply.
Below are answers to your questions.
1.Windows* event log. (OS is Windows10.)
2.I am using Intel® RST.
3.I am using the desktop.
Best Regards
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Hello MKawa17,
Thank you for the information provided.
Please provide me with more time in order to better answer this inquiry, I am investigating this inquiry and I will get back to you as soon as I can.
Best Regards,
Abigail G
Intel Customer Support Technician
A Contingent Worker at Intel
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Thank you for your reply.
If the event log is not output to the event viewer, please check whether it is output as a text file.
Best Regards
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Hello MKawa17,
Thank you for waiting for our response.
In this case, I would like to confirm the information that I have previously provided, that the Event Viewer is not going to show the RAID system errors after installing the Intel® RST. This is due to software design.
Regarding third-party software/tools, we can not recommend you to use a specific one or provide support for them.
We recommend you to use the Intel® RST user interface in order to check for RAID errors.
Best Regards,
Abigail G
Intel Customer Support Technician
A Contingent Worker at Intel
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Thank you for your reply.
Is it OK to recognize that Raid error log is not output?
Best Regards,
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Hello MKawa17
Yes, the Event Viewer is not going to show the RAID system errors after installing the Intel® RST. This is due to software design.
Regarding third-party software/tools, we cannot recommend you to use a specific one or provide support for them.
We recommend you to use the Intel® RST user interface in order to check for RAID errors.
Regards,
Leonardo C.
Intel Customer Support Technician
A Contingent Worker at Intel
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Thank you for your reply.
Thank you for your understanding.
Best Regards,

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