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Hello. I understand that I once left a forum and a question about the Intel Rapid Storage Technology Driver (hereafter referred to as Intel RST) for 500 series chipsets. (See the link below)
At that time, I roughly checked the chipset for the entire Intel Tiger Lake CPU and there was a debate as to whether it was supported or not, but I checked it incorrectly, and as a result of rechecking the CPU and the corresponding chipset, the following was confirmed.
1. CPU: Intel Core i5 1135G7, i7 1165G7
2. Chipset: Intel Tiger Lake UP3 PCH-LP Chipset Express
For this CPU and chipset, I wonder if it is a model that does not support RST or if it is performed through separate activation.
Please give me an accurate and detailed answer. Thank You.
Related link: https://community.intel.com/t5/Rapid-Storage-Technology/I-would-like-to-know-when-the-Rapid-Storage-Technology-AHCI-RAID/m-p/1351345#M10649
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Hello BladerSoul,
Thank you for posting on the Intel® communities.
Based on the information provided in your previous post, the Mobile 500 Series Chipsets are supported using Intel® RST version 18.6. Please check the Read me file in this link: https://www.intel.com/content/www/us/en/download/19512/intel-rapid-storage-technology-driver-installation-software-with-intel-optane-memory-10th-and-11th-gen-platforms.html
Make sure to check the 4.A.1 part of the file, you will see the following:
Intel(R) 10th Generation Core Processor Family Platform VMD Controller
Mobile Low Power (LP)
- Premium UP3
- Premium UP4
Mobile Halo
Intel(R) 500 Series Chipset Family:
- HM570
- QM580
- WM590
Please let me know if you have any additional concerns.
Steven G.
Intel Customer Support Technician.
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Hello BladerSoul,
Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Steven G.
Intel Customer Support Technician.
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I have seen what you sent.
So, is the driver of 'Intel(R) 11th Generation Core Processor Family Platform VMD Controller' not supported?
Do I need any additional data about the device for additional confirmation?
please check. thank you.
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Hello BladerSoul,
The Intel® Rapid Storage Technology (Intel® RST) Driver 18.6.1.1016 supports both 10th Gen and 11th Gen Intel Core platforms.
Are you getting any issues when installing or using the Intel® Rapid Storage Technology (Intel® RST)?
I look forward to hearing from you.
Regards,
Steven G.
Intel Customer Support Technician.
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Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Steven G.
Intel Customer Support Technician.
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Hello. message was well received
Should I use the H/WInfo program to extract the chipset details and give it to you? Or do I have to send it through a separate external remote?
please answer about my question.
thank you.
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Thank you for your response.
Yes, please provide the report with the chipset information in order to made sure of the compatibility.
I look forward to hearing from you.
Best regards,
Steven G.
Intel Customer Support Technician.
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Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Steven G.
Intel Customer Support Technician.
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Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.
Best regards,
Steven G.
Intel Customer Support Technician.
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