Win11 25H2 - Intel Rapid Driver won't work

[VNT]

Intel(R) Rapid Storage Technology Driver V20.2.1.1016 for Windows 11 64-bit

it won't run with win 11 25H2.

[JohnM_Intel]

Hello VNT,

Thank you for reaching out and for sharing the screenshot of the error message. I understand that you encountered the message “You are trying to install this software on an unsupported platform” while attempting to install the Intel® Rapid Storage Technology (IRST) application.

To help us further investigate this issue, could you please confirm the following details:

• What is the exact model of your motherboard or system (brand and model)?
• What is the exact processor model installed on your system?
• Which version of Windows are you currently using (Windows 10 or 11, including build number)?
• What version of the Intel® Rapid Storage Technology software are you trying to install?
• Did this issue start after a BIOS update, OS reinstall, or hardware change?
• Are you installing the driver from Intel’s official website or from your motherboard/system manufacturer’s support page?

Regards,

John M.

Intel Customer Support Technician

[VNT]

Hi John,

Here is the details:

• What is the exact model of your motherboard or system (brand and model)?
  Asus Rog Z690E
• What is the exact processor model installed on your system?
  Intel i9 14900K
• Which version of Windows are you currently using (Windows 10 or 11, including build number)?
  Windows 11, 25H2 build 26200.6901
• What version of the Intel® Rapid Storage Technology software are you trying to install?
  

  Intel(R) Rapid Storage Technology Driver V20.2.1.1016 for Windows 11 64-bit.(WHQL)

  Version 20.2.1.1016

  26.01 MB 2024/12/26
• Did this issue start after a BIOS update, OS reinstall, or hardware change?
  Only happens when I installed 25H2
• Are you installing the driver from Intel’s official website or from your motherboard/system manufacturer’s support page?
  From Asus,
  ROG STRIX Z690-E GAMING WIFI | ROG Strix | Gaming Motherboards｜ROG - Republic of Gamers｜ROG Global
  
  
• and I ran the installation as Administrator.  And I feel that the app detects my windows 25H2 is newer than what it's set so it won't let me install.  Even I tried compatible mode to older windows

Thank you.

[RandyT_Intel]

Hi @VNT,

Since you're already using the latest version of Intel RST provided by your motherboard manufacturer and the issue still persists, I recommend trying the version available from our official download center.

Currently, the most recent Windows operating system build is 25H2, released by Microsoft. On our end, the latest supported versions are:

• Microsoft Windows® 10 x64
• Microsoft Windows® 11 x64 24H2 SV2

For isolation purposes, you may try installing the newer RST version from our site, as it is more recent than the version currently installed on your system (20.2.1.1016). This may help resolve compatibility or stability issues. If the issue still persists, it may be due to driver compatibility with the current OS build version, which might require further optimization. In this case, we will need to coordinate the concern with our development team for deeper investigation.

Regards,

Randy T.

Intel Customer Support Technician

[RowanC]

Howdy Randy,

I wanted to hop in on this thread to let you know that I am having a similar issue with Windows 11 25H2, I realize that there is yet to be a compatible version of the IRST driver to come out for this version of Windows, however I'm wondering if there are any workarounds for it. I have an ASUS ProArt Studiobook 16 with an Intel I9 13980HX (Laptop Model Number: H7604JV), and the manufacturer has Intel VMD on by default.

I was wondering if there were any 13th generation compatible IRST drivers that allow me to turn VMD off since this is the only way I can get my drive to be detected as a bootable device. The only reason I would like to turn VMD off is because this laptop doesn't run on RAID nor does it have two installed drives, so besides the slight performance boost, I don't see the need to have VMD turned on in the BIOS. Even with it off, my drive is detected by windows but can't be accessed since it has the wrong drive controller driver installed. Since windows keeps trying to force 25H2 onto my computer every time I restart, I was curious if there were any workarounds until there is a properly compatible driver released. Thanks for your help!

Best,

Rowan C.

[JohnM_Intel]

Hello VNT,

I hope you had the chance to review the information Randy T. posted. Please let me know at your earliest convenience so that we can determine the best course of action to efficiently resolve this matter.

Regards,

John M.

Intel Customer Support Technician

[JohnM_Intel]

Hello VNT,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Regards,

John M.

Intel Customer Support Technician