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SSven3
Beginner
2,184 Views

cannot initialize new disk in disk manager with RST installed

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Hi forum

I have an ASUS H87M-E mainboard and 1 SATA SDD (OS) and a SATA HDD for data. It has a fresh (by OEM) Windows 10 installed with iRST as well.

Now I wanted to add a third HDD to this system. But Windows Disk Manager cannot initialize this disk. I get a CRC data error. I've tested the disk in another system and it didn't complain. I can format it, diskpart it and so on - but as soon as I install this disk into my system above I failes to initialize the disk. SMART values are fine. The disk works fine in a Win7 and Win10 System. So something must be wrong with my system above.

I've seen, this system has iRST installed. On boot up I got an iRST error in the windows 10 notification area. In the iRST the current status states: "Your system reports one or more events and data may be at risk" (translated from german) with an alert symbol (white cross on red background). But both disks, the SSD and the HDD are having a green check icon. There is now alert icon (yellow) to indicate a missing disk or a degraded RAID. Therefore I'm a little bit lost here. Why do I get an error on startup and the status tells the same when both disks are available with fault free SMART values?

My investigation lead me the device manager to check the 3rd disk. But there wasn't a 3rd disk but a "Intel Storage Volume" listed. So I assume the iRST converts my 3rd disk somehow into a Intel Storage Volume (same size) which I cannot initialize. But why? This 3rd disk isn't listed in the iRST!

I've read a lot iRST threads and one thing differs from other user: My SSD disk has not only the green check icon but also a ribbon with 3 white dots which the HDD does not have.

Could it be that nevertheless a RAID was set up but iRST does not show this information (missing RAID disks)?

Why does a "Intel RAID Volume" popup in the device manager as soon as I install the 3rd disk?

And why can i not initialize this "Intel RAID Volume"? actually, I'd like to get rid off this volume in the device manager and want to have a single 3rd drive - just like the others. What is iRST messing up?

many thanks

SiS

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1 Solution
SSven3
Beginner
176 Views

Hi Albterto

I finally was able to solve the problem: It looks like the PC was set up once with a RAID Volume and then they simple changed in BIOS the SATA-Configuration (ASUS UEFI BIOS from RAID to AHCI).

I went into BIOS changed the SATA configuration to RAID, saved, reboot, went into to iRST Option ROM (Ctrl + I), chose option "Reset Disks to Non-RAID", then deleted the "failed RAID Volume", save, reboot, went into BIOS changed SATA Configuration from RAID back to AHCI, save, reboot and boot into Windows, voilà!

It seems that although the SATA configuration was set to AHCI the iRST took the drive on SATA4 to create a volume.

At least I know now, that this PC wasn't brand new!

Thank you Albterto!

View solution in original post

4 Replies
idata
Community Manager
176 Views

Hello StehtimSchilf:

 

 

In order to better assist you please provide the following information:

 

 

Please provide the system report of IRST, you can see how to get that information from the following link:

 

 

http://www.intel.com/content/www/us/en/support/boards-and-kits/000006351.html http://www.intel.com/content/www/us/en/support/boards-and-kits/000006351.html

 

 

Also, please provide a screen shot of device manager, where we can verify the status of all the three drivers.

 

 

Any questions, please let me know.

 

 

Alberto

 

idata
Community Manager
176 Views

Hello StehtimSchilf:

 

 

I just wanted to check if you saw the information we are requesting above? It will be very useful for us to better assist you.

 

 

Any questions, please let me know.

 

 

Alberto

 

SSven3
Beginner
177 Views

Hi Albterto

I finally was able to solve the problem: It looks like the PC was set up once with a RAID Volume and then they simple changed in BIOS the SATA-Configuration (ASUS UEFI BIOS from RAID to AHCI).

I went into BIOS changed the SATA configuration to RAID, saved, reboot, went into to iRST Option ROM (Ctrl + I), chose option "Reset Disks to Non-RAID", then deleted the "failed RAID Volume", save, reboot, went into BIOS changed SATA Configuration from RAID back to AHCI, save, reboot and boot into Windows, voilà!

It seems that although the SATA configuration was set to AHCI the iRST took the drive on SATA4 to create a volume.

At least I know now, that this PC wasn't brand new!

Thank you Albterto!

View solution in original post

idata
Community Manager
176 Views

Hello StehtimSchilf:

 

 

Perfect, excellent, it is great to hear that the RAID configuration is finally working properly now.

 

 

Any other inquiry, do not hesitate in contact us again.

 

 

Regards

 

 

Alberto

 

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