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Hello Brabbit1996
Can you share the EFI Syinfo logs from the server board with us in order to better assist you?
Regards,
Charlie_Intel
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Hello Brabbit1996
Can you share the EFI Syinfo logs from the server board with us in order to better assist you?
Regards,
Charlie_Intel
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sure i do
but how to export this log,beginner in both English and intel server,is there any tutorial?
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Hello Brabbit1996,
Sure, please follow the steps in the link:
https://www.intel.com/content/www/us/en/support/articles/000023940/server-products/server-boards.html?_ga=2.39412259.1281798578.1537168176-93677472.1524465305&erpm_id=6305461
Let us know if you have further questions or if you need a steply explanation.
Regards,
Charlie_Intel
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Hello Brabbit1996,
Please let us know if you were able to follow the steps in the link.
Also, we have received the SEL logs and we are wondering what kind of memory are you using in the system?
Regards,
Charlie_Intel
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Hello Brabbit1996,
All the installed memory is the same kind of model?
This is normally related to a non-compatible memory voltage, can you test updating the firmware by EFI and using the minimal system requirements, 1 memory and 1 processor for testing purposes?
After that, if having the same issue clear the SEL and clear the c/mos and let us know how it goes.
Regards,
Charlie_Intel
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