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Data Center Products including boards, integrated systems, Intel® Xeon® Processors, RAID Storage, and Intel® Xeon® Processors
4833 Discussions

Birch AP platform

Demi
Beginner
1,394 Views

1, do we need UPI Differential pair bunding in 500mils in 1.png? PDG&CRB do not have this requirment.

2, the CRB’s DDR5 rule is not the same as PDG, which one we need follow?

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3 Replies
Victor_G_Intel
Employee
1,381 Views

Hello Demi,


Thank you for posting on the Intel® communities.


In this case, the product/platform that you are requesting assistance for is considered an Intel SDP (Intel Software Development Platform). The support for these products is provided through a different channel by a different team; consequently, in order for you to receive the assistance that you need, you will need to use the instructions in the link below in order to properly create a support ticket.


How to Create a Support Request at the Online Service Center


https://www.intel.com/content/www/us/en/developer/articles/troubleshooting/how-to-create-a-support-request-at-online-service-center.html


Reference information


Main support page on Intel SDP Support Center:


https://www.intel.com/content/www/us/en/secure/design/ipla/software-development-platforms/support.html


Phone and Email Support


Phone support is monitored from 08:00 until 17:00 Pacific Time, Monday through Friday except on holidays.


  • US and Canada: 1-800-628-8686; Enter 647
  • International (requires IDD): Dial AT&T USADirect* Access Number, then 800-628-8686
  • Send an email to sdpsupport@intel.com


Best regards,


Victor G.

Intel Technical Support Technician  


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Victor_G_Intel
Employee
1,330 Views

Hello Demi,


Were you able to check the previous post?  


Please let me know if you still need further assistance.


Regards,


Victor G.

Intel Technical Support Technician


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Victor_G_Intel
Employee
1,258 Views

Hello Demi,


We have not heard back from you.


If you need any additional information, please submit a new question as this thread will no longer be monitored.


Regards,


Victor G.

Intel Technical Support Technician


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