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Hello everyone,
What is the purpose of the I2C cable from the hot-swap drive bays (AUP8X25S3NVDK) to the motherboard (S2600STBR).
Thank you
Ray
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Hello RSump1,
Greetings for the day!
This is regarding the case you have with us with the following details.
Case No: 05988676
Product: Inter-integrated circuit
Issue: If the I2C cable is not connected, will the RWC3 not provide valid hard drive temperatures? The drive temperatures never deviate from 29°C.
We would like to inform you that we are closing this request as no response has been received from our previous follow-ups. Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.
Best regards,
Vijay N
Intel Customer Support.
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Hello Raymond,
Greetings for the day!
This is regarding the case you have with us with the following details.
Case No: 05988676
Product: Inter-integrated circuit
Issue: What is the purpose of the I2C cable from the hot-swap drive bays (AUP8X25S3NVDK) to the motherboard (S2600STBR).
The purpose of the I2C cable connecting the hot-swap drive bays (AUP8X25S3NVDK) to the motherboard (S2600STBR) via the "HSBP_I2C" header is to facilitate communication and management between the motherboard and the hot-swap backplanes.
Please find the below attached link (open the link and there you will find the Technical Product Specification (PDF) after opening the pdf go to page no 95)
Please don’t hesitate to contact us for any further assistance.
Thank you for using Intel products and services.
Best regards,
Vijay N
Intel Customer Support.
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As a follow-up, I have an Intel RAID Adapter RSP3MD088F deployed in this server with four SAS drives configured in RAID 10. I deployed the Intel RAID Web Console 3 (RWC3). If the I2C cable is not connected, will the RWC3 not provide valid hard drive temperatures? The drive temperatures never deviate from 29°C.
Thank you
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Hello RSump1,
Greetings for the day!
This is regarding the case you have with us with the following details.
Case No: 05988676
Product: Inter-integrated circuit
Issue: If the I2C cable is not connected, will the RWC3 not provide valid hard drive temperatures? The drive temperatures never deviate from 29°C.
Thank you for contacting us. At the moment, we are actively working towards finding an appropriate resolution for your issue, and we will provide you with an update as soon as we can. We kindly request your cooperation during this time.
Please don’t hesitate to contact us for any further assistance.
Thank you for using Intel products and services.
Best regards,
Vijay N
Intel Customer Support.
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Hello RSump1,
Greetings for the day!
This is regarding the case you have with us with the following details.
Case No: 05988676
Product: Inter-integrated circuit
Issue: If the I2C cable is not connected, will the RWC3 not provide valid hard drive temperatures? The drive temperatures never deviate from 29°C.
The I2C HSBP cable serves primarily for management purposes. If you keep it disconnected, you won't receive its signal, and you won't be able to monitor it in the BMC management console. Consequently, RWC3 won't receive IPMI traps either.
By leaving the I2C cable disconnected, you will lose the capability to monitor the backplane health status in the BMC management console. This may also result in the backplane status not being displayed in RAID management software like the Intel Raid Web Console 3.
· Could you please provide details about the software used to monitor hard drive temperatures?
Please don’t hesitate to contact us for any further assistance.
Thank you for using Intel products and services.
Best regards,
Vijay N
Intel Customer Support.
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Hello RSump1,
Greetings for the day!
This is regarding the case you have with us with the following details.
Case No: 05988676
Product: Inter-integrated circuit
Issue: If the I2C cable is not connected, will the RWC3 not provide valid hard drive temperatures? The drive temperatures never deviate from 29°C.
I am just sending a follow up if you have any questions from the previous post. If so, please let us know.
Please don’t hesitate to contact us for any further assistance.
Thank you for using Intel products and services.
Best regards,
Vijay N
Intel Customer Support.
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Hello RSump1,
Greetings for the day!
This is regarding the case you have with us with the following details.
Case No: 05988676
Product: Inter-integrated circuit
Issue: If the I2C cable is not connected, will the RWC3 not provide valid hard drive temperatures? The drive temperatures never deviate from 29°C.
We would like to inform you that we are closing this request as no response has been received from our previous follow-ups. Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.
Best regards,
Vijay N
Intel Customer Support.
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