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Intel RAID (RMS3CC080), how to "Online RAID Expansion", cant find it in BIOS or RWC3

GRIFFCOMM
New Contributor I
8,811 Views

Hi

We have a S1200SPOR with RMS3CC080, the below document on page 6 (real PDF page 16) says this controller (and all others that are 12Gb) will:

"Online capacity expansion to add space to an existing drive or a new drive"

"Online RAID level migration"

https://www.intel.com/content/dam/support/us/en/documents/server-products/raid-products/12G_RAID_Controllers_UG.pdf https://www.intel.com/content/dam/support/us/en/documents/server-products/raid-products/12G_RAID_Controllers_UG.pdf

Ive completed both of the above before with PROMISE controllers and LSI / AVAGO, however i can find anyway in the BIOS or with RWC3 (RAID Web Console 3) to do this, when i select the Virtual Drive there are no options to expand or change the RAID level.

So how is this done?

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idata
Employee
5,773 Views

Hello Ashley,

Thank you for contacting Intel(R) Technical Support.

I understand that you are trying to do Online Capacity Expansion (OCE) using an Intel(R) Server Board S1200SPOR with an Intel(R) RAID Controller RMS3CC080,

You can use Intel® RAID Web Console 3 to increase the capacity of an existing virtual disk by adding physical disk drives to it. In order to add physical drives, you must be logged on to the system in All Access mode.

Caution

 

 

Before you change a virtual disk's capacity, back up the data on the virtual disk.

To increase the capacity of a virtual disk, follow these steps:

User Logical View and select a Drive Group icon in the left panel, and then select Go To -> Drive Group -> Modify Drive Group.

The Modify Drive Group window is displayed.

Click Add Drive.

 

Note:Depending on the current RAID level, targeted migrated RAID level, and available Unconfigured Good drive numbers, the pop-up window may allow you to select: Adding drives, Removing drives, Migrating RAID level.

 

 

In the panel, check the disk drives that you want to add to the virtual disk.

When you are finished adding disk drives, click Next. The next screen appears. This screen allows you to review the summary and go back if you need to make corrections.

 

 

When everything is acceptable, click Finish to accept the new configuration. A Reconstruct operation begins on the virtual disk. You can monitor the progress of the reconstruction in the Group Show Progress window. Select Manage -> Show.

This information is from the https://www.intel.com/content/dam/support/us/en/documents/server-products/raid-products/SWUG_full_featured_entry_RAID.pdf Intel® RAID Software User Guide.

Looking forward to your results.

Best regards,

Jeremiah A.

Intel(R) Technical Support

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idata
Employee
799 Views

Hello (((GRIFFCOMM,

 

 

We are following up on a case that is still open with the information you had provided related to RWC3 installation and working, we know that this is important for you to get it resolved and it is also equally important for us to get you the right solution. Since we have not seen an update for 6 days, the case will automatically close after 2 business days. You can still re-open the case by logging into your web portal or replying to this email so that all previous interactions around this case will carry through

 

 

Best regards,

 

 

Jeremiah A..
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idata
Employee
799 Views

Hello (((GRIFFCOMM,

 

 

We are following up on a case that is still open with the information you had provided related to RWC3 installation and working, we know that this is important for you to get it resolved and it is also equally important for us to get you the right solution. Since we have not seen an update for 6 days, the case will automatically close after 2 business days. You can still re-open the case by logging into your web portal or replying to this email so that all previous interactions around this case will carry through

 

 

Best regards,

 

 

Jeremiah A..
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idata
Employee
799 Views

Hi Ashley,

 

 

When you moved the volume from 2 x4TB RAID to 4 x4TB RAID 6, was this done using RWC2 or RWC3?

 

 

Regards,

 

Jeremiah A.
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idata
Employee
799 Views

Hi Ashley,

 

 

Earlier I sent you a document that explains how to do the RAID Expansion. You replied stating that the Server Board is using UEFI, and you were not able to access the BIOS.

 

 

I found a document that explains how to configure the RAID controller BIOS even when the server board is set to UEFI.

 

Please see attached document.

 

 

If you have any question, please let me know.

 

 

Regards,

 

Jeremiah A.

 

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idata
Employee
799 Views

Hi Ashley,

 

 

I hope you are doing well today.

 

 

I'm following up with you to see if you were able to complete the instructions I sent you earlier.

 

 

If you have any question please let me know.

 

 

Best regards,

 

Jeremiah A.

 

Intel(R) Technical Support
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idata
Employee
799 Views

Hello Ashley,

 

 

I hope you are doing well today.

 

 

I'm following up with you to see if the information provided helped or you have any question or doubt.

 

 

Please let me know your comments.

 

 

Regards,

 

Jeremiah A.
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idata
Employee
799 Views

Hello Ashley,

 

 

I haven't heard back from you in regards to the case.

 

 

I will proceed in closing this case now. If you need more assistant from us do not hesitate in contacting us again, more than glad to help.

 

 

Regards,

 

Jeremiah A.
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