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Intel driver and support assistant unable to scan

Noa999
Beginner
669 Views

It suddenly stopped working, popping up with messages saying that it's unable to scan for new updates and I tried re-downloading it but no luck. I tried to see if it was the vpn making it weird but even when it's turned off it still says the same thing every time i start my computer. I have no idea what changed cause I haven't done anything specific since last it worked, which was around a week back. If anyone has any more suggestions as to how I could make it work again I'd be grateful for the help!

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1 Solution
LeonWaksman
Super User
652 Views

1. Please clean the Internet Browser Cache.

2. Uninstall the currently installed IDSA using IDSA Uninstaller

3. Download and install IDSA again.

 

Leon

 

Note:
If you are using Firefox browser, try Edge or Chrome

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2 Replies
LeonWaksman
Super User
653 Views

1. Please clean the Internet Browser Cache.

2. Uninstall the currently installed IDSA using IDSA Uninstaller

3. Download and install IDSA again.

 

Leon

 

Note:
If you are using Firefox browser, try Edge or Chrome

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Noa999
Beginner
634 Views

It worked! Thanks a lot for the advice!

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