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Hello Naresh2012,
Greetings for the day!
This is regarding the case you have with us with the following details.
Case No. 05990791
Product: Server Products
Issue: Log in to Intel On Demand Portal
We are currently in the process of reviewing the information you have provided, and we will promptly update you once we have the necessary details. We kindly request your cooperation during this time.
Please don’t hesitate to contact us for any further assistance.
Thank you for using Intel products and services.
Best Regards,
Sreelakshmi B
Intel Customer Support.
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Hello Naresh2012,
Greetings for the day!
This is regarding the case you have with us with the following details.
Case No. 05990791
Product: Server Products
Issue: Error in Logging to Intel On Demand Portal
This is regarding an issue on Error in Logging to Intel on Demand Portal. Based on the screen shot attached the user seems to have enabled the flagging.
We would advise the user to disable flagging and close the browser and clear cache cookies and relaunch the browser and try the sign in and in the process enable the flagging by following the below suggested steps.
How it works
Flagged sign-ins gives you the ability to enable flagging when signing in using a browser and receiving an authentication error. When a user sees a sign-in error, they can select to enable flagging. For the next 20 minutes, any sign-in event from that user, on the same browser and client device or computer, will show “Flagged for Review: Yes” in the Sign-ins Report. After 20 minutes, the flagging automatically turns off.
User: How to flag an error
- The user receives an error during sign-in.
- The user selects View details in the error page.
- In Troubleshooting details, select Enable Flagging. The text changes to Disable Flagging. Flagging is now enabled.
- Close the browser window.
- Open a new browser window (in the same browser application) and attempt the same sign-in that failed.
- Reproduce the sign-in error that was seen before.
With flagging enabled, the same browser application and client must be used, or the events aren't flagged.
Please don’t hesitate to contact us for any further assistance.
Thank you for using Intel products and services.
Best Regards,
Sreelakshmi B
Intel Customer Support.
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Hello Naresh2012,
Greetings for the day!
This is regarding the case you have with us with the following details.
Case No. 05990791
Product: Server Products
Issue: Error in Logging to Intel On Demand Portal
We are following up to find out if you were able to find the details we provided . Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.
Please don’t hesitate to contact us for any further assistance.
Thank you for using Intel products and services.
Best Regards,
Sreelakshmi B
Intel Customer Support.
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Hello Naresh2012,
Greetings for the day!
This is regarding the case you have with us with the following details.
Case No. 05990791
Product: Server Products
Issue: Error in Logging to Intel On Demand Portal
We have not received a reply from you , and as such, we will be closing your case.
If you want to continue support, please reply to this email and we will reopen your case or create a new one so that we can continue to support you.
Please don’t hesitate to contact us for any further assistance.
Thank you for using Intel products and services.
Best Regards,
Sreelakshmi B
Intel Customer Support.
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