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idata
Community Manager
848 Views

RMA tracking

Today is 20 days since I sent my RMA consignment back to Intel via Ingram Micro UK.

Neither a replacement nor an info/update has arrived, though RMA number and address/email clearly inside and outside in the original packaging.

The intel S5520 motherboard had failed after 50 minutes, as described by my colleague Chunk, in this thread.. (chunk's account has been disabled, so I'm following up)

/message/85243 http://communities.intel.com/message/85243

Do Intel have a tracking system? so I could look up my RMA 20-81955-11 (SKU 1355773)

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1 Reply
CoryJ_K_Intel
Employee
11 Views

Hi,

I would say try contacting Intel's support group in the UK

0870 607 243908:30 - 16:00 (UK Time) Monday - Friday Or try contacting Ingram Micro UK Customer Service 0871 973 3940 / mailto:customer.service@ingrammicro.co.uk customer.service@ingrammicro.co.uk If your not in the UK you can find Intel Support # s at: http://www.intel.com/support/9089.htm http://www.intel.com/support/9089.htm