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Beginner
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S5520UR Reboots unexpectedly - Nothing on the logs

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Hello,

Ihave a S5520UR server running with Ubuntu 14.04.4 LTS (GNU/Linux 3.16.0-62-generic x86_64).

For (apparently) no reason the server reboots randomly and I can't find nothing on the logs prior to the reboots.

Does anyone know where could I search for the causes ?

Thanks !

Ernesto.

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Community Manager

Re: S5520UR Reboots unexpectedly - Nothing on the logs

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Hi Ernesto,

We regret to inform you that the board you are looking support for is end of interactive support (EOIS) but as a general troubleshooting recommendation to extract the server system logs use the following utility:

https://downloadcenter.intel.com/download/19657/Intel-System-Information-Retrieval-Utility-sysinfo-F... Download Intel System Information Retrieval Utility (sysinfo) For UEFI

The main support website is here:

http://www.intel.com/content/www/us/en/support/server-products/server-boards/legacy-server-and-works... Intel® Server Board S5520UR

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Community Manager
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Re: S5520UR Reboots unexpectedly - Nothing on the logs

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Hi Ernesto,

We regret to inform you that the board you are looking support for is end of interactive support (EOIS) but as a general troubleshooting recommendation to extract the server system logs use the following utility:

https://downloadcenter.intel.com/download/19657/Intel-System-Information-Retrieval-Utility-sysinfo-F... Download Intel System Information Retrieval Utility (sysinfo) For UEFI

The main support website is here:

http://www.intel.com/content/www/us/en/support/server-products/server-boards/legacy-server-and-works... Intel® Server Board S5520UR

View solution in original post

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