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idata
Community Manager
2,577 Views

Server Board 2600CP

I have server board 2600CP4 with chassis P4000CP.

Fans working too loud, and I tried update BIOS, BMC, ME, FRU, and SDR. After correct update, nothing changed.

In the BMC I see multiple errors with Intel ME, like:

- 'P1 Therm Margin' sensor has failed and may not be providing a valid reading -Asserted

- Description:'' sensor has failed and may not be providing a valid reading -Asserted

- 'P1 Therm Ctrl %' sensor has failed and may not be providing a valid reading

- 'P2 Therm Ctrl %' sensor has failed and may not be providing a valid reading -Asserted

Also in BMC I can't see those CPU sensors:

It is normal for my board, or not?

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7 Replies
Jorge_S_Intel
Employee
304 Views

Timur,

This error usually appears when the ME is outdated. As part of the workaround, I suggest you try the firmware update one more time. Before applying the update, you could check the article listed below:

During the update, remember to select to update both the FRU and the SDR.

https://www.intel.com/content/www/us/en/support/articles/000006156/server-products.html https://www.intel.com/content/www/us/en/support/articles/000006156/server-products.html

The latest firmware update package can be found here:

https://downloadcenter.intel.com/download/26957/?product=56334 Download Intel® Server Board S2600CP Firmware Update Package for EFI

idata
Community Manager
304 Views

Hi GeorgreSV.

I tried update all of them. Nothing changed.

idata
Community Manager
304 Views

Also I'm hearing 4 short beep after POST - Recovery failed.

And system status LED is blinking amber.

Jorge_S_Intel
Employee
304 Views

Hello,

Could you please give me the Serial Number and PBA number of the server board?

idata
Community Manager
304 Views

PBA E99552-303

SN QSCP13200297

Jorge_S_Intel
Employee
304 Views

Hello T.:

I regret to inform you that based on the details provided seems to be a corrupted BMC issue. Unfortunately, the markings you sent me are showing the board out of warranty. The best suggestion here if the BMC update and forced update are not working, will be to replace the server board.

Jorge_S_Intel
Employee
304 Views

Is there any other question or help needed?

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