App letterboxed on iPhone 5S

[Thomas_B_6]

Hello,

when setting the splash screen images within the XDK GUI, the app is letterboxed on iPhone 5s.

(black bars on top and buttom of the device)

Checked all the images and sizes, can't find any hint at the XDK developer pages.

If I remove the images, the app compiles and runs as expected, but with the default Intel splash screen image.

Thx for any hint

Using the latest version of XDK (2366)

[Nick_F_2]

Had the same issue.

Applications on iOS8 and iPhone 6 iOS9 were OK, but iPhone 5s with iOS9 had the issue.

I have just recompiled my apps and both now work perfectly on iOS9 on iPhone 5s cannot confirm other devices.

I did not make any code changes so can only assume it was related to Cordova.

[john_h_12]

Let me see if I understand this correctly.

Your app was previously fine, then you updated the 5S to iOS 9?

Then the app was letterbox.

You then rebuilt your app, installed, and no more letterbox?

[Thomas_B_6]

After I uninstalled the XDK and resinstalled it, the app works as expected.

Don't know, what caused the behaviour.

Linke Nick F., I didn't change anything on my code.

Have a nice day, and thanks for your responses

[Nick_F_2]

Yes after updating to iOS9 on iPhone 5s the app was letterbox (Large black margins top and bottom)

I had recompiled on a few occasions last week and the problem persisted.

I had a presentation today from a new client and needed to show them the app so on Sunday I took a punt and recompiled again and the app came back fine, no margins. As there were no coding changes my end I assumed the fix was from the Cordova end.

I have another thread on this issue here:-

https://software.intel.com/en-us/forums/intel-xdk/topic/593605

[John_H_Intel2]

Glad to hear things are working :)

[Elroy_A_Intel]

This issue could have been related to the version of Cordova CLI set in your previous install of Intel XDK. The latest supported version of Cordova CLI is 5.1.1.

[Nick_F_2]

Compiling with CLI 5.1.1 initially made no difference. But during Sunday with the same settings all compiled and the app looked as it should.