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Dear Intel Customer Support,
When I tried to order hardcopies of the Intel IA-32 manuals, I was disappointed to find out that they are no longer available and only CD-ROM copies are provided. However, many people like me work in high-security environments (such as defense contractors) where we simply cannot walk in with CD-ROMs without being stopped by security. I'm sure that you as an employee will be familiar with these security restrictions that we all suffer. (Thanks to stupid and paranoid management) I hope you could help me escalate this issue to the higher-ups to make them re-consider the decision of discontinuing the printing of hardcopies of these very useful manuals.
The relevant order numbers of the manuals are:
SKU #253665
SKU #253666
SKU #253667
SKU #253668
SKU #253669
SKU #248966
SKU #318147
Thank you very much. I will be very grateful if you could help me obtain these hardcopies.
When I tried to order hardcopies of the Intel IA-32 manuals, I was disappointed to find out that they are no longer available and only CD-ROM copies are provided. However, many people like me work in high-security environments (such as defense contractors) where we simply cannot walk in with CD-ROMs without being stopped by security. I'm sure that you as an employee will be familiar with these security restrictions that we all suffer. (Thanks to stupid and paranoid management) I hope you could help me escalate this issue to the higher-ups to make them re-consider the decision of discontinuing the printing of hardcopies of these very useful manuals.
The relevant order numbers of the manuals are:
SKU #253665
SKU #253666
SKU #253667
SKU #253668
SKU #253669
SKU #248966
SKU #318147
Thank you very much. I will be very grateful if you could help me obtain these hardcopies.
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3 Replies
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Hello,
If you would like to request hard copies of documents, please contact the Intel Literature Fulfillment Center for assistance: http://www.intel.com/design/literature.htm
Best regards,
==
Aubrey W.Intel Software Network Support
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Hi Aubrey,
I tried to contact the Literature Fulfillment Center and this was the reply I received:
I tried to contact the Literature Fulfillment Center and this was the reply I received:
Dear Intel
Customer,
We have
received your request for the Intel 64 and IA-32 Architectures Software
Developer's Manuals.
The
Software Manuals are currently out of stock andthere are no plansto
reprint them at this time.
We
are now offering the software copy manuals on CD ROM.Please feel free to go back to http://developer.intel.com/ products/processor/manuals/ index.htm and resubmit your
request for the CD ROM and we will place an order for
you.
If you have any questions, please let us
know.
Thank
you,
Intel Customer
Support
(800)
548-4725
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Hi
We hear you and brought it back. Sorry it took a while. See
http://software.intel.com/en-us/forums/showthread.php?t=79722&p=1#165391
We hear you and brought it back. Sorry it took a while. See
http://software.intel.com/en-us/forums/showthread.php?t=79722&p=1#165391

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