Camera Detected but not working!

Akshay_B_1 · ‎06-17-2015

Hi,

I am using a lenovo G-5080 laptop with Windows 8.1, i5(5th gen) processor, 4GB RAM, 1 TB HD, and 2GB AMD Radeon Graphics Card. I installed the Real Sense SDK and worked with it on visual studio for a while and made some code on my own. Basically it was working fine.

But now its not! The camera doesn't show a green light but it is connected. Meanwhile the audio device is working absolutely fine. The camera is not working with the pre-installed apps in RSSDK as well as with my apps on Visual Studio. I am also using USB 3.0 port and so it worked earlier but not now! Tried unistalling the driver but didn't work. Please help!!!!

RBang · ‎08-01-2015

1) Unistall both the driver and SDK
2) Restart your computer
3) Install both of them while the Camera is attached
4) Test now

After you follow these steps, let me know if you still encounter the same issue.