Hello,
I recently started using the RealSense F200 camera on a computer running Windows 8.1 Enterprise. I followed some setup instructions and got everything working properly. I was even using it successfully in Unity. However, the camera eventually stopped working for no apparent reason. The sample programs (which had all been working up to this point) displayed the message "Init failed" when I tried to use them. I eventually uninstalled the SDK and DCM. When I tried to reinstall DCM 1.3, I got the following error message:
"Intel RealSense 3D camera firmware update failed. The installer failed to update the firmware of your Intel RealSense 3D camera. The camera firmware may be corrupted. Contact your computer manufacturer for recovery instructions. Error code: -4"
I then tried to install DCM 1.2 and got the message "The installer failed to detect an Intel® RealSense™ 3D Camera on this system. The installation was terminated". I checked the device manager and the camera was still being detected (it was plugged into a USB 3.0). Finally, I tried installing DCM 1.3 and 1.2 on a different computer and got the same errors. Looking at the device manager, the camera was being detected on that computer as well.
Is there anything I can do to get it working again? Any help is appreciated.
