Hello,
a couple of days ago, I received the camera for the app challenge. I tested it with my application and noticed that during runtime, the camera suddenly switches off automatically and a few seconds later, it switches on again (but not always, sometimes it stays off). I use it for gesture detection and I don't deinitialize or dispose any of the used classes during runtime, so that was already strange.
Then I tested it with the sample programs from the SDK and the same phenomenon occurred there too (at least in the hands viewer sample). That means it has to do something with the camera and not with my application. Sometimes it didn't switch back on, so I tried restarting the program, but then the program was stuck, because the PXCSenseManager::Init function didn't return, as if it was in an endless loop. Disconnecting the camera from the computer and plugging it in again solves the problem temporarily, so that the camera can be initialized again, but after a while the switch off/on thing happens again or the camera initialization fails, or is stuck...
It seems like all the other people in this forum have problems with the camera setup, but that worked for me without problems. My computer recognizes the camera (three entries in the device manager), the SDK gold version is installed and I also updated the firmware. My computer specifications meet all your requirements. So I'm thinking that the camera is broken. Is there a possibility that you can send me a new one?
Thank you.
Carola
