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Paul_Nicholson
Beginner
52 Views

Cannot access premier support

Hi there,

I'm trying to access premier support but keep getting "Not Authorized to Access". I've tried registering the product and using the "Get access to premier support" button, but still no joy.

Can someone help me, please?

Thanks!

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4 Replies
Paul_Nicholson
Beginner
52 Views

Hello?

I push the button to enable premier support access. I get an email to wait an hour and then click on a link. I wait, an hour, a day. I click on the link, I get "Account verification incomplete".

Please help!

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Yuan_C_Intel
Employee
52 Views

Hi, Paul

I just tried to activate your account. It should have access to Intel(R) Premier Support now.

Could you have a try?

Thanks.

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Paul_Nicholson
Beginner
52 Views

Hi Yolanda - it works!

Thanks very much!

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Yuan_C_Intel
Employee
52 Views

Hi, Paul

Glad to hear it works for you.

I'm closing this thread now.

Thanks.

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