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Cannot register Intel® Parallel Studio XE Cluster Edition for Linux*

Timothy_F_
Beginner
‎09-22-2016 11:17 AM
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I am trying to install Intel® Parallel Studio XE Cluster Edition for Linux*  with the serial number provided in the email but I get the following error:

The serial number you provided is not valid for product Intel(R) Parallel Studio
XE 2017 for Linux*. Please refer to
https://software.intel.com/en-us/faq/licensing#manual-license-install for more
information.

When I try to generate a license file it claims that the serial number is already in use. It seems like a common problem but the solution in every other forum is to private message someone so hopefully someone will respond. Thanks!

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Devorah_H_Intel
Moderator
‎09-22-2016 03:19 PM
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Hello,

Thank you for reporting the issue. Please send me the Serial Number via Send Author a Message link. I will assist you via Private messaging.

Regards,

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