Cluster studio XE for Linux license not available.

[Todd_A_Intel]

I just downloaded cluster studio a few days ago and installed it.  Now when we try to use it the following happens.  I copied the license file that I got into /opt/intel/licenses and you can see it below as entry 3.  All my previous installations have gone smoothly and don't have experience with this problem.  Help appreciated.  Thanks.

icc -openmp offload_test.cc j2c_arena.c -o offload_test

Error: A license for BetaCCompL is not available (-5,357).

Make sure that a license file is being used that contains a license
for the requested feature.  If your license requires a license server,
make sure that the server is using the right license file (usually,
this would be the same license file that is being used by this
application), and make sure that you have not changed the license
file since starting the server.

License file(s) used were (in this order):
**  1.  /var/opt/intel/composer_xe_2013_sp1.1.106/licenses
**  2.  /opt/intel/licenses/BETA____BZ2H-TPFRMP5V.lic
**  3.  /opt/intel/licenses/COM_L___TVJ2-989WGR9H.lic
**  4.  /opt/intel/licenses/l_66S6JCZ7.lic
**  5.  /opt/intel/licenses/l_989WGR9H.lic
**  6.  /opt/intel/licenses/l_K97T4WB6.lic
**  7.  /home/taanders/intel/licenses
**  8.  /var/opt/intel/composer_xe_2013_sp1.2.144/licenses
**  9.  /var/opt/intel/composer_xe_2015.0.024/licenses
**  10.  /var/opt/intel/composer_xe_2015.0.024/bin/intel64/../../Licenses
**  11.  /home/taanders/Licenses
**  12.  /Users/Shared/Library/Application Support/Intel/Licenses
**  13.  /var/opt/intel/composer_xe_2015.0.024/bin/intel64/*.lic

Please visit http://software.intel.com/sites/support/ if you require technical assistance.

icc: error #10052: could not checkout FLEXlm license
make: *** [offload_test] Error 1

[QIAOMIN_Q_]

Hello Todd,

The cause seems to be another TCP port used by INTEL daemon was blocked by firewall.

When Intel(R) Flexlm license server starts, there are two server daemon running:

One is FlexNet Publisher* license server daemon, which used default 28518 port or the one set in SERVER line of the license file.

The other one is Intel(R) Software License Manager Vendor Daemon, which used TCP/IP port number specified on the VENDOR line of the license file. For more info ,you can refer to https://software.intel.com/en-us/articles/cannot-connect-to-flexlm-license-server-due-to-firewall

Thank you.
--
QIAOMINQ.
Intel Developer Support

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[Todd_A_Intel]

There is no firewall on this machine.

[QIAOMIN_Q_]

Hello Todd,

Could you please try to the licensing checkout logs for me to investigate?

Please do as follows:

$ export INTEL_LICENSE_FILE=</path/to/license/file>
where, </path/to/license/file> should be the folder in which Beta license files reside.

$ export INTEL_LMD_DEBUG="/tmp/licensecheckout.log"

and execute the product. Doing so generates detailed information on the licensing failure.

Thanks for proving this with me to investifate further.

Thank you.
--
QIAOMINQ.
Intel Developer Support

[Todd_A_Intel]

You can close this ticket.  We realized we needed a beta version of the compiler.  After uninstalling the previous version and installing the beta we aren't having any licensing issues.

thanks,

Todd