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Peter_O_1
Beginner
168 Views

Error: A license for FCompL is not available

I applied for the Educator Intel® Parallel Studio XE Composer Edition for Fortran OS X* 2017 in the Academic Program as Educator and then provided the Host ID (of our license server) to activate the serial number. We downloaded the license file onto our license system and we get the error message:

$ ifort

Error: A license for FCompL is not available (-5,412).

Make sure that a license file is being used that contains a license for the requested feature. If your license requires a license server, make sure that the server is using the right license file (usually, this would be the same license file that is being used by this application), and make sure that you have not changed the license file since starting the server.

License file(s) used were (in this order):
1. Trusted Storage
** 2. /.../composer_xe_2013_sp1.2.144/Licenses
** ...
** 6. /.../l_ics_2013.1.046/composer_xe_2013_sp1.2.144/bin/intel64/*.lic

Please visit http://software.intel.com/sites/support/ if you require technical assistance.

ifort: error #10052: could not checkout FLEXlm license

One difference with the license file from the previous year is that I have to supply a 12-character Host ID now, while the previous license had "ANY". Now only the following licenses are started:
**:**:** (INTEL) Server started on **** for:
**:**:** (INTEL) ********* (consisting of: Comp-FM
**:**:** (INTEL) Comp-OpenMP Comp-PointerChecker DAAL-M
**:**:** (INTEL) FCompM MKernM)
while the license file also contained FCompL last year:
**:**:** (INTEL) Server started on ***** for:
**:**:** (INTEL) ********* (consisting of: AdvXEl
**:**:** (INTEL) ArBBL CCompL DbgL
**:**:** (INTEL) FCompL IClsTktL ITrAnlL
**:**:** (INTEL) ITrAnlW ITrColL MKernL
**:**:** (INTEL) MPass MPassL PerfAnl
**:**:** (INTEL) PerfPrimL StaticAnlL ThreadAnlGui
**:**:** (INTEL) ThreadBB)

We get a link to https://registrationcenter.intel.com/regcenter/Download.aspx?productid=1938&pass=yes, where the only link to available actions points to https://registrationcenter.intel.com/en/products/subscription/262/. In the Submission History, we see that the serial number cannot be renewed and when we try to download the Intel Software License Manager, we get referred to the former page.

The Intel Software License Manager also does not seem to be available on https://software.intel.com/en-us/qualify-for-free-software/educator.

This issue may be similar to https://software.intel.com/en-us/forums/intel-software-development-products-download-registration-li..., which seems to have been solved using private communication.

It might also be related to the change in the licence management: "We have made changes to our licensing model and feature codes. In order to install the current and future releases and take advantage of new features you will need to upgrade your product and get a new serial number." on https://software.intel.com/en-us/articles/required-product-license-upgrade-for-intel-parallel-studio....

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3 Replies
Igor_V_Intel
Employee
168 Views

Dear Peter,

Note that this time you got a SystemLocked license, not a floating license. So, you don't need to configure a license manager.

Just install the product using the Serial Number or the license file.

Regards,

Igor


 

Peter_O_1
Beginner
168 Views

Dear Igor,

The license file we got is only valid for one machine, while we have over 60 machines in our computer classes. I reapplied for the Cluster edition but now with a large number of "Computer systems that the software will be installed on." But even if that provides license files for each separate machine, it does not seem feasible to install the product/license file on each machine separately.

So, we would need a floating license that can be used on each of those machines and with a license manager on only one computer. Our computer systems group says that's how it was in 2014 and 2015, where the hostID of the client was ANY, and that it is suggested that that is still possible. However, I can only give in the number of students and computer systems when applying for the Composer/Cluster edition, and then only give in one 12-character HostID (not ANY) to get the license.

Kind regards,

Peter

Igor_V_Intel
Employee
168 Views

Dear Peter,

While applying for this Educator Program you accepted the following agreement:

Thank you for your interest in the Intel® Software Development Products. Under the Educator Program, Intel is making products available to professors and educators at degree-granting education institutions at no cost, to help them teach their students new skills in science, technology, engineering, and mathematics. If you are a professor or an educator and are interested in receiving these products, please proceed below.
Please note that each license for the Intel® Software Development Products may only be installed on one computer system under the terms of a node-locked license.

So, this is a general rule and I can't change it. However, I will try to help you and discuss it with the management. I will contact you later.

 

Regards,

Igor

 

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