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Failure in electronic delivery of a purchased product

Mehrdad_F_
Beginner
‎01-22-2014 08:53 AM
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Hello,

 

I have ordered "Intel software development suit student edition for windows* OS single users" online (from Intel via ISP) on January 16th. The status of the order is "Shipped" since January 17th. However, I have not received any emails including the License keys of the purchased software. I called the customer service several times and it always went to an answering machine. They have not responded to my email as well. Any suggestions will be appreciated.

 

Thanks,

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Hubert_H_Intel
Employee
‎01-23-2014 01:23 AM
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I'll check with ISP.

Regards, Hubert

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Hubert_H_Intel
Employee
‎01-23-2014 08:53 AM
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Which product did you order? Please answer via "Send Author A Message" to keep information confidentially.

Regards, Hubert.

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Mehrdad_F_
Beginner
‎01-23-2014 09:18 AM
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I sent the information.

 

Thanks

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Mehrdad_F_
Beginner
‎01-23-2014 11:45 AM
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The problem is solved. I got a call from ISP and they sent the license key to my email.

Thanks,

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