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HAXM install fails every suggested way - 577 error

Zsolt_S_
Beginner
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Hello,

I'm experiencing an issue installing Intel HAXM 1.1.1 on Windows 7 Professional SP1 64-bit Hungarian. First: each suggested way to install HAXM fails. The normal, simply running the installer gives the message: "Failed to configure driver: unknown error. Failed to open driver".

Installing via the hax_extract.cmd gives the 0x424 error as seen below. Driver seems to be installed, but service cannot be started:

DIFXDRVINSTALL: installing driver package.
LOG: 1, ENTER:  DriverPackageInstallW
LOG: 1, intelhaxm.inf: checking signature with catalog 'C:\Users\ADSR\AppData\Local\Temp\haxm_extracted\64\Intel\HAXM\IntelHaxm_x64.cat' ...
LOG: 1, Driver package 'intelhaxm.inf' is Authenticode signed.
LOG: 1, Installing INF file "C:\Windows\system32\DRVSTORE\intelhaxm_05C23FA36D840F567DDC1AA519DD99C244311943\intelhaxm.inf" of Type 1.
LOG: 1, Installing legacy driver 'C:\Windows\system32\DRVSTORE\intelhaxm_05C23FA36D840F567DDC1AA519DD99C244311943\intelhaxm.inf'
LOG: 3, Unable to open service 'IntelHaxm' to start it because of error 0x424
LOG: 0, Installation completed with code 0x0.
LOG: 1, RETURN: DriverPackageInstallW  (0x0)
SUCCESS: installed package C:\Users\ADSR\AppData\Local\Temp\haxm_extracted\64\Intel\HAXM\intelhaxm.inf.
INFO: Machine will have to be rebooted to complete install.Done.

Lastly, right-clicking on the intelhaxm.inf and trying to install, gives a notification window about missing digital signature on the driver, and installation is seemingly finished, but querying the state with "sc query intelhaxm" gives STOPPED state. Trying to start manually via "sc start intelhaxm" gives the error [SC] StartService FAILED 577, meaning the digital signature cannot be verified, and the service cannot be started.

As a test, I restarted the machine (HP Elitebook 8570p, i5 3210M, 4GB RAM, VT-x and every virtualization option enabled in BIOS and OS), pressed F8 at boot and selected to temporary disable driver signature requirement. Then I could successfully install HAXM using the normal install procedure, checked if running with "sc query intelhaxm", and gives a successful (4) running status. However, upon restart the driver cannot be loaded, citing error 577 again (see above).

I suspect there's something wrong with the digital signature of the driver. Note, above you can see in the log:

LOG: 1, Driver package 'intelhaxm.inf' is Authenticode signed.

I'm puzzled. Please advise how to proceed.

 

Thanks in advance,

Zsolt

 

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8 Replies
Dee_A_
Beginner
2,716 Views

You are right about it being the digital signage issue, I ran across this issue myself and was able to fix it using the steps outlined here:
https://software.intel.com/en-us/forums/topic/537144

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Zsolt_S_
Beginner
2,716 Views

Hello Dee,

this solution does not match my downloaded installer's internal file structure and names. Nonetheless, I fiddled with it, without success.

Regards, Zsolt

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erez_k_
Beginner
2,716 Views
Hi Zsolt did you succeed installing it? I have the same problem. Tried everything already and getting the same error... Very frustrating.
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Melanie_D_
Beginner
2,716 Views

I have this same problem! I've tried all fixes and come up with the same result. I'm so frustrated I can't stand it. I got this computer because my amd couldn't run the emulator, and now.. this!  Can someone... anyone.. please help?

 

Thanks,

Melanie

Windows 7 pro 64 bit, Intel Core i7 4700 MQ 2.40ghz

 

 

ps: this (https://software.intel.com/en-us/forums/topic/537144) didn't work.  Nothing suggested worked.

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Melanie_D_
Beginner
2,716 Views

Are there any Intel techs monitoring this forum?  Can you please advise as to next steps? I followed all steps indicated in this original post to the exact same end.  I can provide any info, just tell me what you need. 

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gaston-hillar
Valued Contributor I
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Have you tried with the latest hotfixes. Most of the issues have been solved with the latest versions and they related hotfixes. I'm working with the latest versions + hotfixes in different Windows and Mac OS X versions and all of them are working with an excellent performance and without major issues.

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Zsolt_S_
Beginner
2,717 Views

I want to close this thread.

HAXM is installed and working OK right now.

Solution:

I installed the latest driver for HD4000, the latest stable Android Studio, and the API 22 Android SDK with all the required packages. Then from the "extras" folder of the SDK I installed HAXM the normal (default) way. Checked in terminal, works OK. Created an AVD with x86 and an other one with x64 system images, and both are working OK.

I expected somewhat faster execution, but it's way better than without HAXM, so I'm OK with it.

Thread can be closed from my side.

Regards,

Zsolt


 

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Druce_T_
Beginner
2,717 Views

I'm still running into this issue. I tried everything to fix the HAXM issue but it still persists. 

Windows 7 64Bit SP1; My setup is Asus G60JX which is on an i7 that supports Intel virtualization

Android Studio 1.4 : I updated to latest version already and tried doing all the workarounds but still doesnt work. 

When i try the manual method it says stopped because of error 0x424 (unsigned)

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