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Hands viewer can not work on my computer

fan_q_
Beginner
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Hi all

 

I had gotten my camera last weak. Most of samples can run on my computer, however, the sample program of hands_viewer (C++ and C#) can not work. After I clicked "start" button, it will show an dialog like the picutre attached. The chinese means the program has stopped working.

My computer:

I5-4200U

8Gb MEMORY

Win8.1 x64

VS2010SP1(another Chinese developer`s VS2013 alse has this problem)

 

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Dmitry_Z_Intel
Employee
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Andradige_S_Intel
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Please check that you have selected the RealSense Camera under your device menu before you hit run.

And are you using the RealSense Sample browser? if not try using that first to see if the runtime is running correctly.

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fan_q_
Beginner
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Yes, I have selected the RealSense Camera. Neithor the progams in VS2010 nor the program in the  RealSense Sample browser can run. 

Other programs can work perfectlt.

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Dmitry_Z_Intel
Employee
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Please look at this post

https://software.intel.com/en-us/forums/topic/536848#comment-1807959

Maybe you have the same issue.

 

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