Help!! for getting license files for registration/renewal; please send me

[Jaesung_Eom]

Hi 

Please "Send Author A Message" so I can communicate my email contact and SN #.

The problem is I can't move farther than Account verification incomplete "We appreciate your Intel product registration. There is a delay for the final configuration of your support account. Please wait approximately 1 hour and click here to complete the configuration. " for 24 hours after registering one serial number.

I presumably think this is due to renewed license might be under other team member's email or name. 

Can you help me to sort out this? I have 5 product SN to register.

I know http://software.intel.com/en-us/articles/where-to-submit-download-registration-or-licensing-issues and try to post my issues through  Intel® Premier Support. But I can't access it no matter what and the link keep direct me

"Not Authorized to Access

You do not currently have access to the requested site.

."

Thanks,

Jaesung

[QIAOMIN_Q_]

Hello, Jaesung

I have sent you a message talking about this ,please have a check ,and provide the related information.

Thank you.
--
QIAOMIN.Q
Intel Developer Support

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[Ed_Martin]

Hello,

I am having the same issue accessing the Intel Premier Support web site.  I also get the following:

     Not Authorized to Access

You do not currently have access to the requested site.

Thanks, Ed