Software Archive
Read-only legacy content
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
17060 Discussions

I purchased this month, but license has expired

Makoto_K_
Beginner
728 Views

Hi.

I purchased "Intel® IoT Gateway Software Kit SK100" this September.

And I received mail from "Intel® Software Development Products Registration Center", including SerialNo, 

But I cannot download Software.

- I filled serialNo at https://registrationcenter.intel.com

- I filled my profiles.

- After that, browser shows this message.

      "This license has expired. If you feel you have received this message in error, Click Here."

When I signed in above URL without serialNo, Subscription History is shown.

      "Expires: 31 Aug 2015"

Please help.

Thanks in advance.

0 Kudos
1 Solution
Devorah_H_Intel
Moderator
728 Views

Hello,

Thank you for your question. This forum doesn't provide support for IoT Gateways. Please contact support at Wind River Forum:

https://software.intel.com/en-us/iot/hardware/gateways

I suggest that you contact your reseller regarding the license expiration date. 

Regards,

View solution in original post

0 Kudos
2 Replies
Devorah_H_Intel
Moderator
729 Views

Hello,

Thank you for your question. This forum doesn't provide support for IoT Gateways. Please contact support at Wind River Forum:

https://software.intel.com/en-us/iot/hardware/gateways

I suggest that you contact your reseller regarding the license expiration date. 

Regards,

0 Kudos
Makoto_K_
Beginner
728 Views

Hi, Devorah.

Thank you for your reply.

I appologize to the mistake of forum selection.

I will contact to reseller and/or WInd Rriver Forum.

Regards.

 

0 Kudos
Reply