Install on win 10 (can not find the camera)

[Charles_H_2]

Hi,

We are trying to install the SDK. Just before the end of the installation, he indicates that he can not see the camera. (R200)

See the log files.

System info win10 core I5- fifth generation  RAM 8GB

Thanks,

Charles                          483987483990

[Xusheng_L_Intel]

Charles, seems the attachments are empty. Could you reattach them? Thanks!

[Charles_H_2]

David Lu (Intel) wrote:

Charles, seems the attachments are empty. Could you reattach them? Thanks!

Hi David,

See the .txt files. links

Thanks Charles

484007software.intel.com/sites/default/files/managed/ce/d5/pid_5612.txt 

484007484010software.intel.com/sites/default/files/managed/ce/d5/test.txt 

[Xusheng_L_Intel]

Could you provide the installation log? You can find it @C:/Users/<user>/AppData/Local/Temp/micl_tmp_<user>. Installer logs are arranged in dates and sequences. Zip and collect the right logs. Thanks!

[Charles_H_2]

okay i go do that. You will get it soon.

[Charles_H_2]

Hi David,

See the files in the attachments.

484426484427

Thanks Charles

[Charles_H_2]

Hello, can someone help me with this error?

Thanks!

Charles