Installation of Fortran Visual Studio Composer XE 2013 - Registration fails

[Andreas_S_1]

Hi there, I cannot install my Visual Studio Fortran XE Composer due to licening issues. I purchased the license two years ago. Can anyone explain to me why I am not allowed re-install a software product if I change the hardware? The intel-support homepage is abolutely horrible! It seems as if Intel tries everything to prevent people from contancting their support directly. Congrats Intel! I did not find a link to a contact form. Cheers, Andreas

[Hubert_H_Intel]

Andreas,

I'm very sorry for the problem. Let me check your registrations first. I'll come back to you as soon as possible with instructions.

Regards, Hubert.

[Hubert_H_Intel]

Andreas,

I'll provide a direct download link for the latest version you are eligible to obtain (as of your support subscription) in a private message.
I see also that your registration is incomplete which may have been the reaons for the login failures.. I'll fix that too.

Regards,
Hubert.

[Andreas_S_1]

Dear Hubert,

Thanks for the new license file. But another issue raised when trying to apply the new license file. As I meanwhile installed the Compiler and Visual Studio with 30 days trial-license I have to active the product via the intel software manager. There, I only can activate the product online and not via the license file. The online activation is no option due to network restrictions in our company. Hence, probably the only is a re-installation of the entire software. Is that correct, or is there any chance to activate the already installed software with the ne license file?

Regards,

Andreas

[Hubert_H_Intel]

Andreas,

No, you don't need to re-install anything (unless you will encounter another problem not related to licensing).

Don't use the Intel® Software Manager here; just copy over the license file I sent you into the license directory: c:\Program Files (x86)\Common Files\Intel\Licenses\

Regards, Hubert.