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Intel Software Manager "cannot connect to update server"

Alexander_R_
Beginner
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Upon trying to check for updates with Intel Software Manager (version=1.0), Intel Software Manager fails with "cannot connect to update server". 

In `ism.log`, at the time of the attempted update, I noticed:

 ERROR   : Error during getting subscription end dates from IRC: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
 ERROR   : Unable to get subscription end dates from IRC!
 ERROR   : RunWorkerCompleted: failed

ISMfail.PNG

I have FIPS enabled, and would rather NOT disable it. How might I fix this?

NOTE: ism.log says I have 6 valid products.

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Feilong_H_Intel
Employee
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Hi Alex,

Please disable FIPS in registry by following the instruction on this thread: <http://stackoverflow.com/questions/14509354/this-implementation-is-not-part-of-the-windows-platform-fips-validated-cryptogra>.

Then restart ISM and let me know if it works.

Thanks.

 

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Alexander_R_
Beginner
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*grumbles, disables FIPS, reboots*

ISM works perfectly now..

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Alexander_R_
Beginner
1,623 Views

(software suggestion): This should really be bubbled up to the UI. 

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