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Issues with Intel XDK with "Dialog" on open a project or even with a simple Alert on Emulator...

Rodrigo_M_1
New Contributor II
1,420 Views

Hi everyone!

I really don't know why I'm facing this issues, but I have tried to uninstall and reinstall the Intel XDK application, but I still with the same issues...

The problem is after a time working with the Intel XDK, performing tests with alert messages etc, the Intel XDK open "Dialog" for open a existent project or the open plugin path dialog looks like "invisible" the buttons and the contents (folder structure) on these dialogs... even on a simple alert in the emulator... Looks like the buttons are "blinking" ... that's weird and I notice that this problem is only with Intel XDK... I have checked other applications such as Office Package, and Visual Studio to see if there is the same problem on the "Dialog" to make sure if this is my Windows 7 issue but all of them works fine!

Some times it just get working fine, and some times I need to close Intel application and reopen...

Just to give an idea, follow some screenshots of a simple alert and a Open Project:

I dont't know if anyone else have the same problem, but I'm reporting just in case!

 

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Anusha_M_Intel1
Employee
1,420 Views

Intel XDK is supported on Windows 7. This might be a graphics driver issue. I understand it only happens with the XDK so you might eliminate that as a problem. But there has been a similar issue with another user who had issues with the system GPU. 

A way to test it is to go to another machine and Remote Desktop into the problem machine, and see if it still happens in the RDP session, if it works when you use remote desktop to talk to the machine, rather than the monitor, then it is probably a GPU driver or node-webkit problem. 

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4 Replies
Elroy_A_Intel
Employee
1,420 Views

What version of Windows are you using?

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Rodrigo_M_1
New Contributor II
1,420 Views

Hi Elroy, I'm using windows 7 Professional 64-bit.

 

Thanks!

 

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Anusha_M_Intel1
Employee
1,421 Views

Intel XDK is supported on Windows 7. This might be a graphics driver issue. I understand it only happens with the XDK so you might eliminate that as a problem. But there has been a similar issue with another user who had issues with the system GPU. 

A way to test it is to go to another machine and Remote Desktop into the problem machine, and see if it still happens in the RDP session, if it works when you use remote desktop to talk to the machine, rather than the monitor, then it is probably a GPU driver or node-webkit problem. 

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Rodrigo_M_1
New Contributor II
1,420 Views

Anusha Muthiah (Intel) wrote:

Intel XDK is supported on Windows 7. This might be a graphics driver issue. I understand it only happens with the XDK so you might eliminate that as a problem. But there has been a similar issue with another user who had issues with the system GPU. 

A way to test it is to go to another machine and Remote Desktop into the problem machine, and see if it still happens in the RDP session, if it works when you use remote desktop to talk to the machine, rather than the monitor, then it is probably a GPU driver or node-webkit problem. 

Hi Anusha , after a while without the problem, I was able to perform the Remote Desktop test to check if the problem is with my GPU, but the problem still in there! Follow attached the screenshots!

 

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