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License file nor serial number will work with newest Composer XE

jeromy
Beginner
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I am trying to install Composer XE 2013 SP1 1.106 using a serial number that has support through Sep 2014 and I am getting the following errors:

The serial number you provided is not valid for this product.

or

The license file(s) you provided is not valid for this product.

Any ideas why this would be happening?

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4 Replies
Jerry_S_
Beginner
333 Views

Having the same problem and posted it last week on this forum.  Intel is suspiciously silent and has yet to post a response. 

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Jerry_S_
Beginner
333 Views

Having the same problem and posted it last week on this forum.  Intel is suspiciously silent and has yet to post a response. 

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QIAOMIN_Q_
New Contributor I
333 Views

Hello,

Could you provide your serial numbers in private messages? I would like to check for you.

Thanks,

Qiao

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jeromy
Beginner
333 Views

Solved my problem.  In my case, it turned out to be because /tmp was not executable. After launching the installer with -t /usr/tmp, it worked fine.

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