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License transfer from the accout of an employee who left the company

Artem_O_1
Beginner
1,621 Views

We bought two licenses for Intel Parallel Studio XE (Windows) some time ago. An amployee who was using one of the licenses registrered the product at his private e-mail address @gmail.com, he recently left the company. How can we transfer the license to my account @company.com?

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14 Replies
Ron_Green
Moderator
1,621 Views
I'll work with you in email to resolve this. ron
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Joao_F_
Beginner
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Dear Ronald Green, I have a similar situation regarding license serial number LJ8X-38HF9FR9 The responsible person now has the Prof. Jose Lima from University Estadual Feira Santana - email: jmflima@uefs.br I am Intel reseller in Barsil acting on behalf of Prof. Lima Thanks for helping Joao Faria - email: jfaria@sia.com.br
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Larry_M_
Beginner
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Dear Intel:

I have a single-user license to Intel Parallel Studio XE and would like to move the license temporarily to another computer and user.  Is that possible?  How would I do it?

Thanks,

Larry Mastin

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Ken_R_
Beginner
1,621 Views

I'm in the exact same situation. One of our engineers left the company (right after I assigned her a license, grr!), and I need to transfer it to another engineer. Please advise!

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Michael_D_3
Beginner
1,621 Views

Hi Mr. Green,

I'm in the same boat as this topic entails. 

I need to get a product license for Intel MKL transferred into my name.  I need to download the product immediately for our development.  I sent a PM as well.

Thanks

Mike

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Michael_D_3
Beginner
1,621 Views

Hello,

Does anyone from Intel Support monitor these threads?  I need help transferring a license.  Intel Support please contact me as soon as possible.

Regards,

Mike

mdangseismicmicro.com wrote:

Hi Mr. Green,

I'm in the same boat as this topic entails. 

I need to get a product license for Intel MKL transferred into my name.  I need to download the product immediately for our development.  I sent a PM as well.

Thanks

Mike

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Ryan_N_
Beginner
1,621 Views

I need the same thing. Can someone from Intel please contact me? I was told to write here.

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James_T_Intel
Moderator
1,621 Views

Hi Ryan,

Please send me a private message with your serial number and we'll go from there.

Sincerely,
James Tullos
Technical Consulting Engineer
Intel® Cluster Tools

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Ryan_N_
Beginner
1,621 Views

My reseller resolved it for me in the meantime. But thank you for your prompt response!

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Jacob_L_1
Beginner
1,621 Views

I am having the same issue. The employee that the MKL software was licensed to has left. What do I need to do to transfer that license to another developer?

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Jacob_L_1
Beginner
1,621 Views

I am having the same issue. The employee that the MKL software was licensed to has left. What do I need to do to transfer that license to another developer?

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Ron_Green
Moderator
1,621 Views

It is best to open a new Forum thread - this gets the topic flagged as NEW and gets attention right away.  Responding to an existing thread SHOULD trigger an email to me, but I've seen this not work as well.  Jacob, I'll contact you.

ron

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Mark_B_1
Beginner
1,621 Views

I have the same problem.  Our Intel Cluster Studio for Linux is registered to an employee who left the company and I need to transfer registration

Mark

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Ron_Green
Moderator
1,621 Views

No problem, Mark.  I'll contact you by email or in a private message.

 

ron

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