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Old Printer with new PC

idata
Employee
‎10-18-2010 10:11 AM
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I've just instaled a new HP 8100 with core i3, but the printer that need to conect is an old HP deskjet 6540. When run de instalation the program send an error, "processor not compatible with printer, your processor is PII, need a processor PIII o newer". what can i do? I need to change the printer? are there a new driver for the printer? thanks.

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DSilv11
Valued Contributor III
‎10-21-2010 05:39 PM
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Since Windows(?) is reporting your P4 -- i3 as a PII I am guessing you are running virtulization software.

You are going to need to check with HP and you hypervisor vendor to see what hardware devices your system supports.

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idata
Employee
‎10-19-2010 08:12 AM
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If you don't get any help here in the Intel® Server Room, Ask An Expert community, you may want to try asking your computer or printer manufacturer for assistance.

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DSilv11
Valued Contributor III
‎10-21-2010 05:39 PM
739 Views
Solved Jump to solution

Since Windows(?) is reporting your P4 -- i3 as a PII I am guessing you are running virtulization software.

You are going to need to check with HP and you hypervisor vendor to see what hardware devices your system supports.

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