Okay, here is what happens...
When I look over the list of my products, on the left hand side I see a link for Intel Parallel Studio. That link is
https://registrationcenter.intel.com/RegCenter/MySerialNumbers.aspx?id=324When I follow it I see a subscription history page. On the left there are links for Intel Parallel Studio (all tools) and below that links for the various components of Parallel Studio (Amplifier, Composer, Inspector). On the right there is a link that says "Download files" for each component. When I click on the "Download file" for composer I'm brought to
https://registrationcenter.intel.com/RegCenter/Download.aspx?productid=1173&sn=which is the same page I've seen before... no hint of Parallel Composer. The link on the left side of the page brings me to the same place.
Next I tried the link you provided in your message above. Namely:
https://registrationcenter.intel.com/RegCenter/MySerialNumbers.aspx?id=321This brings me to a page with the title "No Products found" with the message "No
Products found! If you haven't registered your products, please
register." Note that the check box labeld "Show Expired Serial Numbers" is checked.
So apparently the system believes I am not a registered user of Parallel Composer.
I should note that my account has been "corrected" in the past due to some confusion about my email address or some such. I forget the details, but I had problems before that were fixed after someone at Intel made some sort of change. Now I'm wondering if the change that was made was not entirely correct.
I should also note that I have two different serial numbers registered under my ID. One of them is a single license copy that I run on my laptop (that's the one I'm looking to update at the moment). The other is a classroom license that I use in my parallel programming course at Vermont Technical College. Both are academic licenses. When I originally purchased one (or both... I forget) I was told that I needed to use my academic email address... which I did. But for whatever reason things got switched around and now both licenses are registered under my GMail address... or perhaps not! Note that the email message I received about the composer update was sent to my GMail address.
Note that both licenses for Parallel Studio do show up in the list of my products (for example in my subscription history).