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Parallel Studio XE upgrade

mayritnova
Beginner
‎04-21-2011 07:31 AM
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I ordered an upgrade for my Parallel Studio 2011 to XE. I got an email with thelicense, when i try to register it I got an error saying this is a renew and I don`t have registered the original product. It is an upgrade not a renew!!! When i tryto instal lthe sofwtae and i put the license number, I got the error is not registered. Sent emails to different palcesand no answer on the last 4 days.
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