Software Archive
Read-only legacy content
17061 Discussions

Post 2611 update, build emails not working

Mark_E_2
Beginner
720 Views

After I updating to build 2611, Intel XDK no longer seems to be able to send "build emails".  My build appeared to be clean and without errors.  With past versions of Intel XDK, I would automatically receive an email (to the address of my registered Intel account) that included a link to the build.  This seems to no longer be happening after the build 2611 update.  Furthermore, even if I input my email address in the Recipient List field of the Build page, I do not receive an email.

Any ideas?

Thx,

-Mark

0 Kudos
5 Replies
PaulF_IntelCorp
Employee
720 Views

It appears to be broken, as of today. It was working just fine, yesterday. I tried it just now and I am also not getting any emails. Will let engineering know.

0 Kudos
PaulF_IntelCorp
Employee
720 Views

The root of the problem is not clear, but we have noticed that if you click the "Send" button a second time you should receive the email to your device (if you uncheck the "use a secure download link" you'll have to send twice again). I was able to reproduce the build complete email not showing up, but only once. Since then I have always received the "build complete" message.

0 Kudos
Mark_E_2
Beginner
720 Views

Thanks Paul.  It may also be some sort of latency, as noted in another identical issue logged against Intel XDK 2611.  I am getting the "build emails" now, seemingly with less and less latency, and so the problem is mostly taken care of.

0 Kudos
Mark_E_2
Beginner
720 Views

As of today, November 10th, this is still an issue (at least sporadically).  One other wrinkle/clue is that today I did not get the auto-generated build email.  From the "Build Was Successful" page in XDK, I tried inputting a comma-delimited list of email addresses and clicked "send".  Still nothing.  Then I removed the "list of email addresses" and included only a single email address (my own).  Bingo.  It worked.
 

0 Kudos
PaulF_IntelCorp
Employee
720 Views

Sometimes hitting the send button a second time is all that's needed. You shouldn't have to change the list of emails, just hit the send button a second time.

0 Kudos
Reply